Freezer Program and Supply Center


🧊 NEB NEBnow Freezer @ Genomics Facility

📍 Morrill 1, Room N328 (next to Genomics Facility)
🔗 Info: NEBnow Freezer UMass Amherst, Genomics Facility


Why Use NEBnow?

  • Free shipping on all orders (stocked & non-stocked).
  • Same prices as UMass Buyways.
  • ⚠️ UMass Amherst Buyways orders: Free shipping only if >$450; otherwise $35 fee.

Quick Start

  1. Create Account
  2. Activate Account
    • Check email (spam/junk too). Follow instructions for payment source.
    • Call NEB with UMass US Bank Card info for billing.
    • Receive PIN by email.
  3. Access Freezer
    • Log in with PIN.
    • Always scan barcode when taking items → card charged automatically.
    • Check confirmation email sent for each purchase.

Special Orders

  • Place via Special Order tab on kiosk.
  • Order by Tuesday → Delivered Thursday (stocked Thursday/Friday afternoon).
  • Storage:
    • 20°C → Freezer “Special Order” bin (no scan needed).
    • 4°C & –80°C → Pick up at GRL (Morrill I, N330).
      📞 413-545-3848 | 📧 [email protected]
    • Room Temp → Basket near kiosk.

Note:

  • Deliveries may be delayed due to weather or other factors. Orders are typically stocked in the kiosk by Thursday / Friday late afternoon. If you place an order on Wednesday or later, it will be delivered on Thursday of the following week.
  • NEB Account Manager: Allan Waite | Phone: (978) 471-0698 | [email protected]

NEB Account Manager: 
Allan Waite
Phone: (978) 471-0698
[email protected]