University Ombuds Office

The Ombuds Office provides confidential, neutral, informal, and independent conflict resolution services to all members of the University community. The office is a resource to help faculty, staff, and students resolve University related concerns through coaching, mediation, facilitated conversations, restorative practices, and campus educational services. 

823 Campus Center
Phone: (413)545-0867
Web: www.umass.edu/ombuds