MA Division of Unemployment Assistance 2020 Tax Document

Saturday, January 23, 2021

The MA Division of Unemployment Assistance (MA DUA) issues a 1099-G form documenting the total unemployment benefits received each year and taxes withheld from those payments.

According to the MA DUA, 1099-G forms for 2020 were mailed by January 31, 2021. If you received unemployment benefits from the MA DUA in 202 and have not yet received your 1099-G form by U.S. Mail please either:

  1. Log into your MA DUA UI Online account to download a PDF copy of your 1099-G form and ensure your mailing address is correct
  2. Call the MA DUA automated Interactive Voice Response number at 617.626.5647. If you are a UMass Amherst employee who received income from MA DUA in 2020 and the MA DUA system indicates a 1099-G form was not issued you may e-mail using the subject line "1099-G". Please provide your full name and MA DUA Claimant ID number (this number appears in the upper right hand corner of your UI Online account webpage). UMass HR will report the concern to MA DUA.

If you received a calendar year 2020 1099-G form from MA DUA and did not receive unemployment or Pandemic Unemployment Assistance (PUA):

"If you know your information has been compromised due to a lost or stolen wallet or for some other reason, you should alert the IRS. This allows the IRS to take steps to secure your account.

* Fill out and submit IRS Form 14039, Identity Theft Affidavit.
* The FTC has a fillable form 14039 on

The IRS has a specialized unit dealing with ID theft - you can also contact them.

Identity Protection Specialized Unit
Toll-free phone number: 800 908-4490
Hours: Monday through Friday 8:00 a.m. to 7:00 p.m. local time (Alaska and Hawaii use Pacific Time)

In all cases you may wish to consult with a tax specialist. The University is unable to provide tax advice and the information provided on this page should not be construed as such.