Faculty and Staff Assistance Program

The Faculty and Staff Assistance Program is Currently Offering Zoom and Telephone Sessions

We are also offering Workshops and Consultations over Zoom.  Registration for our workshops are done through Workplace Learning and Development.  You can also find out more information about our offerings here.  We are happy to talk about how to support individuals or departments through this time so don’t hesitate to reach out to us.  

Check out our Facebook Page for tips and resources!

For up to date information on the University's response to COVID-19, check their response page.

Please note, if you are having a mental health emergency, please call 911 or call Crisis Services at 413-586-5555.

Our Services

  • Counseling and Personal Consultations
  • Referrals to Community Therapists
  • Supervisor Consultations
  • Workshops

Additional Employee Assistance Services

UMass Amherst Employees also have access to additional services through our outside EAP provider, Optum.  They offer referrals to off-campus therapists for free consultations. They also offer legal and financial services.  For some people, consulting with someone away from campus is a more comfortable fit:

These EAP services are available to all GIC eligible employees.

Call: 1-844-263-1982 

Or visit the website:

https://www.liveandworkwell.com (use access code: Mass4You)


Location and Hours:

We are currently operating remotely.  When we return, our location will be:

219 Hampshire House 131 County Circle Amherst, MA 01003-9275

Appointments available Monday through Friday 9AM-5PM