Faculty and Staff Assistance Program

Coming Soon: We're Changing Our Name!

Starting in 2022 we will be getting a new name:

The Employee Counseling and Consultation Office (ECCO)

We will be offering all the same important services and we are hoping the name change will help more folks to find us. Keep your eyes out for an announcement early in 2022.

Some Thoughts on the Climate on Campus

Together Again: Supporting Each Other and Taking Care of Ourselves

Our Services (Many Services Still on Zoom):

  • Counseling and Personal Consultations
  • Referrals to Community Therapists
  • Supervisor Consultations
  • Workshops

Contact Us:

Please note, if you are having a mental health emergency, please call 911 or call Crisis Services at 413-586-5555.

Additional Services Offered Via Optum:

Free sessions with community therapists as well as financial and legal assistance:

These EAP services are available to all GIC eligible employees.

Call: 1-844-263-1982 

Or visit the website:

https://www.liveandworkwell.com (use access code: Mass4You)

Location and Hours:

We are currently operating remotely.  When we return, our location will be:

219 Hampshire House 131 County Circle Amherst, MA 01003-9275

Appointments available Monday through Friday 9AM-5PM