Employee Service Center

The Employee Service Center team is primarily assisting customers remotely at this time - please reference the Human Resources contacts list  for most efficient service.

Effective August 30, 2020 the Human Resources Employee Service Center is open Monday, Tuesday, Thursday & Friday from 10:00am - 3:00pm. The Service Center is closed holidays unless otherwise noted here.

Note - the loading dock building entrance, off parking lot 71, is open during these hours.

All campus personnel who are concerned about potential exposure because they believe an employee has tested positive, is presumed positive, or has been in contact with someone they think has been infected by the coronavirus (COVID-19), should contact the COVID-19 HR Response Team at 413-687-2283 or COVID19HR@umass.edu.


UMass Amherst Human Resources 181 Presidents Drive, 325 Whitmore Administration Building, Amherst, MA 01003   Employee Service Center, Room 325, Whitmore