Employee Service Center

The Employee Service Center team is primarily assisting customers remotely at this time - please reference the Human Resources contacts list  for most efficient service.

New employees who need to submit completed hiring forms and present original, unexpired I-9 Acceptable Documents can do so at the Service Center on Tuesdays/Wednesdays between 10:00am and 12:00pm. Note - the loading dock entrance, off parking lot 71, is open during these hours.

All campus personnel who are concerned about potential exposure because they believe an employee has tested positive, is presumptive positive, or has been in contact with someone they think has been infected by the coronavirus (COVID-19), should contact the COVID-19 HR Response Team at 413-687-2283 or COVID19HR@umass.edu.


UMass Amherst Human Resources 181 Presidents Drive 325 Whitmore Administration Building Amherst, MA 01003   Employee Service Center, Room 325, Whitmore