The Faculty and Staff Assistance Program (FSAP) is now the Employee Counseling and Consultation Office (ECCO).
NEW NAME, SAME SERVICES
We Offer:
- Counseling and Personal Consultations
- Referrals to Community Therapists
- Supervisor Consultations
- Workshops
Find out more about our services here
Contact Us:
- Phone: 413-545-0350
- Email: ecco@umass.edu
Please note, if you are having a mental health emergency, please call 911 or call Crisis Services at 413-586-5555.
Hours and Location:
Appointments available Monday through Friday 9AM-4PM
We are currently operating remotely. When we are on campus, our location is:
219 Hampshire House 131 County Circle Amherst, MA 01003-9275 (across the parking lot from the Whitmore Administration building)
Additional Supportive Services for UMass Employees:
Mass4You is a commonwealth-sponsored Employee Assistance Program (EAP) available to all GIC eligible employees. Services include:
- Three in-person or Tele-EAP (virtual) counseling visits per issue per year – at no cost
- 30-minute telephonic or in-person legal or mediation consultation per issue per year– at no cost
- Guidance from a financial advisor to help with debt, foreclosure, financial planning and more
- Get referrals for a variety of Work-Life convenience services: child care, elder care and more
- Access to Optum’s 24/7 confidential Substance Abuse Treatment Helpline and a licensed clinician
Call: 1-844-263-1982
Or visit the website:
https://www.liveandworkwell.com (use access code: Mass4You)
