Communication

• Can you describe a time when you had to work with a remote co-worker? How did you stay in touch? What difficulties did you experience?
• Can you talk about a time when communication with a co-worker failed? What caused your lack of communication? How did you handle the situation?
• Can you talk about how you’ve used your written communication skills during a project or task ?
• Can you tell me about a time when you communicated with a person at work that you didn’t always see eye to eye with?
• Can you tell me about how you communicated with your previous managers or supervisors?
• Describe a time when you made an extra effort to make sure the person with whom you were communicating with had really understood your point. How did you do this?
• Give an example of a time when you persuaded a supervisor, customer, or peer to your point of view, even when that individual may not have agreed with you.
• Give me an example of a time when you had to explain something fairly complex to a frustrated client. How did you handle this delicate situation?
• Give me an example of a time when you had to get your point across in a meeting to which most of the people were reluctant to hear. (e.g. organizational or operation changes)
• Give me an example of a time when you were able to successfully persuade someone to see things your way at work.
• Have you ever given a speech or presentation for your job? How did you prepare? How was the presentation received?
• How do you go about explaining a complex technical problem to a person who does not understand technical verbiage?
• How do you keep subordinates informed about information that affects their jobs?
• Tell me about a successful presentation you gave and why you think it was a hit.
• What challenges have occurred while you were coordinating work with other units, departments, and/or divisions?