Can you describe a time when you had to work with a remote co-worker? How did you stay in touch? What difficulties did you experience?
Can you talk about a time when communication with a co-worker failed? What caused your lack of communication? How did you handle the situation?
Can you talk about how you’ve used your written communication skills during a project or task ?
Can you tell me about a time when you communicated with a person at work that you didn’t always see eye to eye with?
Can you tell me about how you communicated with your previous managers or supervisors?
Describe a time when you made an extra effort to make sure the person with whom you were communicating with had really understood your point. How did you do this?
Give an example of a time when you persuaded a supervisor, customer, or peer to your point of view, even when that individual may not have agreed with you.
Give me an example of a time when you had to explain something fairly complex to a frustrated client. How did you handle this delicate situation?
Give me an example of a time when you had to get your point across in a meeting to which most of the people were reluctant to hear. (e.g. organizational or operation changes)
Give me an example of a time when you were able to successfully persuade someone to see things your way at work.
Have you ever given a speech or presentation for your job? How did you prepare? How was the presentation received?
How do you go about explaining a complex technical problem to a person who does not understand technical verbiage?
How do you keep subordinates informed about information that affects their jobs?
Tell me about a successful presentation you gave and why you think it was a hit.
What challenges have occurred while you were coordinating work with other units, departments, and/or divisions?