Lydia Chin
Responsible for assisting employees with questions regarding mandatory and voluntary retirement plans related to employment at UMass Amherst.
Natalie Figueroa
Oversees maintenance of personnel records unrelated to tenure and faculty performance.
Nicole Gamble (Weit)
Assists with questions about employee family/medical leave application process; administrates the AFSCME, PSU/MTA, USA/MTA, IBPO and NEPBA Sick Leave Banks.
Beth Ives
Health, life, long-term disability, and dental insurances. General information regarding new employee hiring paperwork, workers' compensation, OBRA retirement,

Leesa Lesenski
Workers' compensation. general questions related to health, life, long-term disability, dental insurances & new employee hiring paperwork.

Kelly Pleasant
Employee insurances, retirement, workers' compensation, unemployment, personnel records, employee family/medical leave, sick leave banks and paycheck questions.
Courtney Reed
Conducts new employee orientations, processes tuition discounts, unemployment benefits and answering general questions regarding benefits (insurance, retirement
Darlene Rowe
Manages Service Center, new employee orientations, tuition discounts, unemployment benefits. Answers general benefits questions (insurance, retirement).
Tenzin Seldon
Conducts new employee orientations, processes tuition discounts, unemployment benefits and answering general questions regarding benefits (insurance, retirement