COVID-19 Graduate Admissions FAQ
Up to date information on the UMass Amherst response to CoVID-19 can be found at: www.umass.edu/coronavirus.
The Graduate Student Service Center staff are working remotely 8:30 a.m. - 5:00 p.m., Monday - Friday. Documents and admissions decisions are being processed as usual. Please email our office at firstname.lastname@example.org with any admissions related questions.
Information for All Admitted Students
When can I register for Fall 2021 classes and when do classes begin?
Fall registration for new students begins June 1st, 2021.
The first day of classes for Fall 2021 is September 1, 2021.
Learn more about registration.
Because of the COVID-19 situation, I am having trouble ordering my final transcript, or getting it translated. How can I meet your transcript requirement?
While we cannot waive the final official transcript requirement, we will work with you if the delay in providing documents is due to the pandemic. We encourage students to use secure electronic delivery whenever possible.
I was admitted for the fall, but due to the pandemic I will not finish my undergraduate degree in time. What are my options?
You must complete your undergraduate degree before you can begin your graduate studies with UMass Amherst. If you will not be able to complete your undergraduate degree before you are scheduled to begin your graduate studies with UMass Amherst, contact your admitting program to discuss the possibility of deferring your enrollment.
May I defer admission to a future semester?
Please contact your academic program to discuss deferral options.
My GRE or GMAT exam was cancelled. What should I do?
GRE General Test at Home
ETS offers a GRE General Test at home option. The test is identical in content, format and on-screen experience to the GRE General Test taken at a test center. It is taken on your own computer at home and is monitored by a human proctor online through ProctorU®.
Be sure to add us as a score report recipient through your ETS account. The Institutional Code for the University of Massachusetts Amherst is 3917. You will receive your scores 6-10 days after your test.
GMAT Online Exam
The GMAT Online exam is an alternative exam to the test center GMAT exam. Official GMAT Online Scores can be available within seven business days after exam completion.
If your academic program requires the GRE or GMAT and you are having trouble scheduling an exam due to COVID-19, please contact your academic program to explore your options.
Information for International Students
I am unable to schedule an in-person TOEFL or IELTS test due to COVID-19. What should I do?
We are committed to reducing barriers caused by COVID-19 disruptions for students who plan to apply for admission. Therefore, the following tests will temporarily be accepted as approved examinations for English proficiency:
TOEFL iBT Special Home Edition: minimum combined score of 80 is required. The test is identical in content, format and on-screen experience to the TOEFL iBT test taken at a test center. It is taken on your own computer at home and is monitored by a human proctor online through ProctorU®. Be sure to add us as a score report recipient through your ETS account. The Institutional Code for the University of Massachusetts Amherst is 3917. You will receive your scores 6-10 days after your test.
Duolingo English Test: minimum overall score of 105 is required. The test can be taken online, on-demand via a computer with a camera. Add us as a score report recipient through your Duolingo account. Look for the University of Massachusetts Amherst Graduate School in the list of institutions.
IELTS Indicator: minimum combined score of 6.5 is required. IELTS Indicator is an online test that can be completed at home, online. The Academic test is available for a limited time while IELTS testing has been suspended in some locations due to COVID-19.
What if I am unable to be on campus for the start of my program?
Our International Programs Office is still processing I-20s as normal. Please visit the UMass International Programs Office (IPO) website for the most up to date information and email them at email@example.com for any specific I-20 related questions or requests.
If you are unable to attend in person please contact your academic program to discuss deferral options.
The student visa services are suspended in my country. What should I do?
Our International Programs Office (IPO) is currently still processing I-20s as normal. We encourage you to follow the instructions in the visa sponsorship email sent to you by our IPO so that you are ready when the visa service resumes in your country.
Please email the UMass International Programs Office (IPO) at firstname.lastname@example.org for I-20 and visa related questions or requests.
I'm planning to apply for deferment to Spring 2022. If my TOEFL/IELTS scores will expire before Spring 2022, will I have to retake the test?
If you deferred your admission to Spring or Fall 2022 you do not need to retake the TOEFL/IELTS.