Skip to main content

State Authorization for Distance Education Programs

Regulations for Out-of-State Online Students

The United States Department of Education (USDOE)  published regulations in the Federal Register (Chapter 34, § 600.9(c)) that require all institutions of higher education to seek authorization in every state (and territory) in which they operate, physically or virtually, in order to maintain eligibility for federal financial aid. In compliance with the USDOE State Authorization Regulations in Section 600.9 of the Oct. 29, 2010, final program integrity rule, the University of Massachusetts Amherst is currently making a "good faith effort" in pursuing state authorization from all states and territories within the U.S. However, due to these higher education regulation changes and the complexity of rules and regulations of some states, the University of Massachusetts Amherst, is unable to accept new applications for admissions to our distance education programs from applicants in the states listed below. We regret this restriction as it is our goal to offer a quality education to students everywhere and we intend to promote reciprocal agreements between all states’ agencies and UMass in the future.

Prospective online students residing in Alabama, Arkansas and Oregon: The University of Massachusetts Amherst, is currently unable to accept new applications for admissions to any distance education programs from students residing in Alabama and Arkansas.

Prospective online students residing in Alabama, Arkansas, Colorado, Minnesota, New Mexico, New York, North Carolina and Oregon: The University of Massachusetts Amherst, is currently unable to accept new applications for admissions to distance education programs in nursing from students residing in Alabama, Arkansas, Minnesota, New Mexico, New York, North Carolina, or Oregon. Please check with the College of Nursing for the most recent updates.

Student Complaint Process

Students have the right to file a complaint against an institution when state authorization requirements for approval are not followed or regarding the loss of tuition and fees as a result of unfair business practices. Institutions must provide both current and prospective students with contact information for filing complaints through the institution and/or with the appropriate state agency or accrediting body for handling complaints. The University of Massachusetts Amherst aims to resolve all student complaints in a fair and expedient manner. Students wishing to file a formal complaint must first seek resolution through the UMass grievance process (pg. 38). If a complaint cannot be resolved internally, students may also file a complaint with the Massachusetts Board of Higher Education or with the New England Association of Schools and Colleges (NEASC), our accrediting body.