Your IT Account NetID and password give you access to most online services, like SPIRE (UMass Amherst's online student information system), teaching and learning technologies (Canvas, EchoVideo, etc.), library resources, and HR services. If you have not yet received your NetID, contact the IT Service Desk.
Members of the UMass Amherst community can access the university's high-speed network via wired Ethernet or wireless. Wireless network access is available in all registrar-scheduled classrooms. UMass IT strongly encourages campus community members to connect to the university's secure wireless network, eduroam. UMass community members can securely access the university's network from off-campus locations to connect to departmental servers and other networked resources through the university's Virtual Private Network (VPN).
Classroom Technology Services provides technical support, lecture capture, equipment delivery, and consultation services for faculty using classrooms and auditoriums on campus.
The IDEAS (Instructional Design, Engagement and Support) team can help you deliver online content and use lecture capture technology.
The Digital Accessibility Center works with Disability Services to bring full access for all persons at UMass Amherst and offers assistive technology services.
The IT Service Desk offers IT consulting and support services to members of the university community to enable teaching, learning, research, and engagement.
The IT Service Desk provides support for personal computers, security check-ups, and consultations for supported applications and operating systems to members of the UMass Amherst campus community. For Enterprise support for university managed devices, which may include maintenance and repair, users should seek assistance through their departmental IT team. If you're unsure of who your departmental IT is, contact the IT Service Desk for assistance finding their contact information.
UMass IT maintains computer classroom teaching spaces for instructors using computer technology in their coursework. Instructors can access an extensive collection of software in 8 computer classrooms and can request specialized software be installed on classroom computers. Computer classrooms can be reserved through the Office of the Registrar.
Canvas is UMass Amherst's official learning management system (LMS).
The IDEAS team (@email) offers advice on using innovative approaches and technologies in your teaching. Schedule a consultation directly by filling out this form.
The TBL classrooms layout supports student-centered teaching and learning where student/faculty and student/ student interactions are encouraged by round tables and technologies throughout the room. Each table has nine chairs, three computers, a wall display, and a whiteboard, with the additional capability of hooking up student-owned laptops and smart technology.
Navigate360 is UMass Amherst’s undergraduate student success management platform. Instructors can use Navigate360 to identify undergraduate students in their courses who may need additional support to achieve academic success and connect them to campus resources through our Academic Alert Initiative. Instructors who are also faculty academic advisors or faculty mentors can use Navigate360 to review student academic information and schedule appointments.
Create and manage a WordPress website for your web publishing needs including research lab websites, scholarly websites, and more. UMass Amherst WordPress sites are hosted by CampusPress, a WordPress-powered platform designed for higher education websites.
UMass Amherst Research Computing & Data (RCD), operating within UMass Amherst IT, supports computing and data intensive research and education. RCD designs, deploys, and manages scalable, campus-wide research computing solutions to meet UMass researchers’ high performance computing and data management needs.