How can I make sure I am able to access the Internet in my classroom?

Wired and wireless Internet is available in most campus buildings and scheduled classrooms. For wired connections, be sure to register your device(s) on the campus network each semester. Use the eduroam wireless network for encrypted wireless access. UMass IT provides directions and FAQs for wired and wireless connections.


How do I go about using audio/video resources in my classroom?

Classroom Technology Services provides technical support, equipment delivery, and consultation services for faculty using classrooms and auditoriums on campus.


How do I flip my classroom and record lectures to post online?

Instructional Innovation can help you flip your classroom (delivering content outside of class so students spend class time doing active learning approaches) by offering lecture capture technology.


Do I have access to assistive technologies?

The Assistive Technologies Center works with Disability Services to bring full access for all persons at UMass Amherst and offers assistive technology services.


Does IT have recommendations on computer configurations and software?

IT User Services offers IT consulting and support services to members of the university community enabling teaching, learning, research, and engagement.


If I need IT support for my computer, what can I do?

UMass IT User Services provides computer maintenance and repair, as well as support and consultation for supported applications and operating systems, security check-ups, data destruction services, audio-visual training and support, pre- purchase consultations, and enterprise services to members of the UMass Amherst campus community.


How do I reserve a computer classroom?

UMass IT maintains Windows and Macintosh classrooms across campus and in the Learning Commons and Teaching Commons and provides directions for computer classroom requests as well as computer software installation requests.


How do I know if a certain piece of software is installed on computers in the classrooms?

IT User Services provides a list of software installed on computers in classrooms.


What options do I have for online student collaboration?

Apps at UMass Amherst (similar to Google’s online tools) allows users to share files, edit documents, facilitate team- based projects, and maintain class calendars. You can also use Box to securely store documents that can be accessed by a group of users.


How can I find out about new innovative technologies for teaching?

The Innovate@UMass Instructional Innovation team supports instructors by offering one-one-one consultations and a calendar of ongoing innovation events.


What are team-based learning (TBL) classrooms?

The TBL classrooms layout supports student-centered teaching and learning where student/faculty and student/ student interactions are encouraged by round tables and technologies throughout the room. Each table has nine chairs, three computers, a wall display, and a whiteboard, with the additional capability of hooking up student-owned laptops and smart technology.