FCS Customer Service Representatives (CSR) help with scheduling planned work and are knowledgeable contacts with the campus community. Our CSRs work with you to develop scope-of-service required to meet the customer’s objectives.
Customer Service Representatives
Customer Service Representatives
Customer Service Representative
Customer Service
lchurchi@umass.edu
Cell: (413) 468-0805
Customer Service Representative
Customer Service
ehemond@umass.edu
(413) 468-0806
Customer Service Representative
Customer Service
ameo@umass.edu
(413) 387-9626
Operational Services Manager
Customer Service
smoretti@umass.edu
Cell: (413) 835-5008
Customer Service Representative
Customer Service
kellynichols@umass.edu
(413) 468-0807
