students smiling on campus in snow
Customer Service

Customer Service Representatives

FCS Customer Service Representatives (CSR) help with scheduling planned work and are knowledgeable contacts with the campus community.  Our CSRs work with you to develop scope-of-service required to meet the customer’s objectives.

Customer Service Representatives

laura
Laura Churchill
Customer Service Representative
Customer Service
lchurchi@umass.edu
Cell: (413) 468-0805
emily
Emily Emond-Campbell
Customer Service Representative
Customer Service
ehemond@umass.edu
(413) 468-0806
amy
Amy Meo
Customer Service Representative
Customer Service
ameo@umass.edu
(413) 387-9626
sarah
Sarah Moretti
Operational Services Manager
Customer Service
smoretti@umass.edu
Cell: (413) 835-5008
kelly
Kelly Nichols
Customer Service Representative
Customer Service
kellynichols@umass.edu
(413) 468-0807