If you discover a problem in a building, on campus grounds, with utility services or at a construction site, call the Facilities Service Center at 413-545-6401, day or night. Weekends and holidays, too.
For emergencies involving fire, fire potential, loss of life, bodily injury, life-threatening or criminal activity, chemicals or other environmental hazards, do not call the Facilities Service Center! From your cell, call 413-545-3111 (UMass Police Department) for the quickest response. From campus landline phones, dial 911. (Dialing 911 auto connects to UMPD.)
For non-emergency requests, use our online form on the FCS Service & Space Requests page.
Contact the Facilities & Campus Services Customer Service Representative or email firstname.lastname@example.org.
Facilities & Campus Services
Physical Plant Building
University of Massachusetts
360 Campus Center Way
Amherst, MA 01003-9248