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Contact Us

We want to hear from you.

If you discover a problem in a building, on campus grounds, with utility services or at a construction site, call the Facilities Service Center at 413-545-6401, day or night.  Weekends and holidays, too.  We're always here to help.

For emergencies involving fire, fire potential, loss of life, bodily injury, life-threatening or criminal activity, chemicals or other environmental hazards, DO NOT CALL THE SOLUTIONS CENTER!  Call 911 if using a campus phone. If using a cell or off-campus phone, direct dial 413-545-3111.

For non-emergency requests, use an online form on the FCS Service & Space Requests page.

Address:
Facilities & Campus Services
Physical Plant Building
University of Massachusetts
360 Campus Center Way
Amherst, MA 01003-9248

facilities@umass.edu