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Contact Us

Contact Us

If you discover a problem in a building, on campus grounds, with utility services or at a construction site, call the Facilities Service Center at 413-545-6401, day or night.  Weekends and holidays, too.

In Emergencies

For emergencies involving fire, fire potential, loss of life, bodily injury, life-threatening or criminal activity, chemicals or other environmental hazards, do not call the Facilities Service Center!  From your cell, call 413-545-3111 (UMass Police Department) for the quickest response. From campus landline phones, dial 911. (Dialing 911 auto connects to UMPD.)


For non-emergency requests, use our online form on the FCS Service & Space Requests page.

Customer Service

Contact the Facilities & Campus Services Facilities Management Coordinators or email facilities@umass.edu.


Facilities & Campus Services
Physical Plant Building
University of Massachusetts
360 Campus Center Way
Amherst, MA 01003-9248