Resilience Planning

Tropp and McDermott sitting and talking in Furcolo Hall


We are here for one another during challenging and uncertain times. 

This page is a resource for College of Education students, staff, and faculty should an unexpected event affect instructional and administrative activities in our community.


Last updated: Wednesday, May 6, 2020.

What You Can Do Now

Make sure you have signed up for the UMass Alerts System and that your contact information in SPIRE is up to date.

Contact for Undergraduate & Graduate Students:

Shane Hammond, Graduate Program Director,

Contact for Faculty & Staff:

Zeke Kimball, Associate Dean of Operations and Planning,

Contact for EdTech IT Support:

Julie Pallant, IT Lead,

For a full list of College of Education offices and their Virtual Office Hours, please see the Directory of Offices. For a full list of faculty and staff, please visit People A-Z.



Wearing is caring

Required Face Coverings

Gov. Charlie Baker has issued an order requiring face masks or cloth face coverings in public places where social distancing is not possible. This applies to both indoor and outdoor spaces. The order takes effect Wednesday, May 6. The university’s previous announcement on April 7 recommending the use face coverings has been updated to require face coverings in public places to align with the Governor’s order.

Wearing is Caring

Keeping a distance (at least 6 feet) from other people is our best protection against COVID-19; however, wearing face covering can add another layer of protection.

Recent studies have indicated that covering your nose and mouth can slow the spread of COVID-19. Face coverings can help protect others by containing respiratory droplets when the face cover wearer coughs, sneezes or speaks. Since individuals can be contagious before the onset of symptoms, you may be contagious and do not know it. If you cover your nose and mouth, it can limit the spread of COVID-19. Another good reason to use face coverings is you touch your face less when your face is covered. Touching your face after touching something contaminated with COVID-19 increases your chances of getting sick with COVID-19.

As we all work to support each other’s health and well-being of our UMass community, remember Wearing is Caring!

Please refer to the Face Coverings FAQ for further information.

CDC instructions for making a face covering at home

Resources for Students

University of Massachusetts Amherst

The University of Massachusetts Amherst seeks to provide emergency support to student employees who will face financial hardship due to the loss of on-campus employment after April 3, 2020. Students experiencing extreme hardship due to the loss of an on-campus job should complete this form to seek assistance.

  • Microgrants and Short Term Emergency Loans from the Dean of Students Office 

The Undergraduate Student Emergency Grant Program and the Foster Student Success Fund Grant (Microgrant) provides emergency microgrants to matriculated undergraduate students experiencing unexpected financial emergencies, hardship, and/or unforeseen personal/family emergencies. Apply for a microgrant.

The Dean of Students Office extenda short-term loans to matriculated undergraduate and graduate students for temporary financial emergencies, hardship, and/or unforeseen personal/family emergencies. Apply for an emergency loan.

  • Grading

All letter-graded courses in Spring 2020 may now be selected as elective pass/fail courses. See Registrar's office for more information. 


College of Education

College of Education students - you may request funds for an emergency situation or for unanticipated and compelling circumstances that may jeopardize your ability to successfully continue in school. Student Emergency Funds will be provided in the form of a non-working fellowship or scholarship, and typically will range from $100 - $1,000 depending on the need and availability of funds. Applications are available in the Academic Advising Center, Furcolo 120 for review by the College Emergency Fund Committee. Please contact Shane Hammond: for additional information.


Other Resources

  • Free Access to Digital Textbooks for Students

eCampus, the official university bookstore has partnered with VitalSource to provide all students free access to digital textbooks

  • Free Broadband and Wi-Fi for K-12 and College Student Households

Guide to Internet Services - Summary of internet services available during Coronavirus outbreak.

Low-income Internet Options -  Guide to low-income internet options and affordable internet plans. 

Charter - Free Spectrum broadband and Wi-Fi access for 60 days to households for new customers. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.

Comcast – For all New Internet Essentials customers will receive two free months of Internet service.

Resources for parents of deaf/hard of hearing (DHH) students for accessing remote instruction


For Graduate Student Employees:

"Teaching Assistants (TAs) and Teaching Associates (TOs) should work remotely and be available to assist faculty with online learning, grading, office hours and other duties. TAs and TOs who are required by their supervisor to work during spring break must be permitted to utilize vacation time later in the semester.

Research Assistants (RAs) and Project Assistants (PAs) should also work remotely unless directed otherwise by their supervisor. Assistant Residence Directors (ARDs) should consult with their supervisor regarding work assignments during the period of remote course delivery.

As always, graduate employees may request to utilize accrued time for any time away from their responsibilities as provided in University policy and the collective bargaining agreement.

The University will accommodate graduate employees who, due to compelling personal circumstances related to the current crisis, are unable to fulfill their responsibilities so there is no disruption to pay and benefits during their current appointment."

Resources for Faculty & Staff

University of Massachusetts Amherst

Attend workshops to learn how to host Zoom video conferences, capture video with Echo360, and making the most of Moodle, among other topics.

UMass Faculty and Staff Assistance Program resources

College of Education

An interruption in face-to-face classes could mean that some or all students will need to complete work without being able to attend in person. In order for students to be successful, instructors will likely need to adjust some or all course content, communications, activities, and assessments to a format that can be completed remotely and at different times.

  • Remote office hours with Kate Hudson, Director of Online Programs & Digital Learning, and  Fred Zinn, Associate Director for Digital Learning coming soon.

College of Education Official Communications

Current Issues Affecting Operations

The University of Massachusetts is closely monitoring the current outbreak of Coronavirus disease (COVID-19) that was first reported from Wuhan, China, in December 2019. 

If you have a reason to believe you may have been exposed to COVID-19, and you are experiencing fever, cough, shortness of breath, or pneumonia, please stay where you are and call the University Health Services (UHS) Triage Advice Nurse: (413) 577-5229. Should you need psychological health services, please contact: Center for Counseling and Psychological Health (CCPH) at (413) 545-2337.


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