UMass has several methods through which you can report an incident of bias or receive support. If you are not looking to report a specific incident and instead are looking for support systems please review the list of organizations and resources on campus below to identify the best place to start. If you need someone to talk to confidentially, seek out our resources for mental health and support. If you need more information, please visit the UMatter@UMass website. They have compiled a comprehensive list of to help you through any difficult situation.
Information, Consultation, and Support
- Center for Women and Community
New Africa House
Phone: 413-545-0883
The Center for Women and Community’s 24-hour hotline is always available, please call 413-545-0800 if you'd like to speak with a counselor regarding sexual assault.
- Dean of Students Office
227 Whitmore
(413) 545-2684
The Dean of Students Office responds to individual student needs and concerns, providing the support, resources and referrals they may need to succeed at UMass Amherst.
- Ombuds Office
Campus Center, Room 823
Phone: 413-545-0867
The Ombuds Office is a unique place where all current UMass Amherst students, faculty and staff can talk "off the record" about any campus concern, issue or conflict.
- Student Legal Services Office
922 Campus Center
Phone: 413-545-1995
The Student Legal Services Office (SLSO) provides legal assistance to fee-paying UMass Amherst students and student groups.
- Title IX at UMass Amherst
Office of Equal Opportunity
225 Bartlett Hall
Phone: 413-545-3464
The Title IX web resource compiles all of the resources and supports available to anyone who reports an experience of gender discrimination, sexual harassment, or other sexual misconduct.
- UMass Amherst Police Department (UMPD)
585 East Pleasant Street
Non-Emergency Number: 413-545-2121
- University Health Services
150 Infirmary Way
Phone: 413-577-5000
UHS is a designated Sexual Assault Nurse Examiner (SANE) site, providing confidential, compassionate services for female, male and transgender survivors.
Mental Health and Support
- Center for Counseling and Psychological Health (CCPH)
Middlesex House, 111 County Circle
Phone: 413-545-2337
Center for Counseling and Psychological Health is staffed by licensed mental health providers and available 24 hours a day to provide crisis intervention services and assessment.
- Faculty and Staff Assistance Program (FSAP)
202-205 Middlesex House
Phone: 413-545-0350
The Faculty and Staff Assistance Program (FSAP) is a free and confidential counseling, consultation, and referral service that assists employees in resolving personal, work-related, and family problems.
Support Groups
- LGBTQIA Support Groups (focus: multiple topics)
- CCPH Support Groups and Workshops (focus: graduate students, trauma, grief, academic success, gender, racial identity, and more)
- Faculty and Staff Assistance Program (free and confidential counseling, consultation, and referrals)
- Resources for Students of color
View all student support groups offered through the Center for Counseling and Psychological Health.
Emergencies
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Emergencies: Call 911 or (413) 545-3111
