OEI Response Protocol

Step 1: Automated Response

Once a online climate incident report is received, an automated response immediately provides crisis resources.

Step 2: Engaging those who are impacted

Within 36 hours of receipt of the report (with the exception of weekends), OEI meets with the reporting party or person directly affected, obtains more details about the incident, and connects them to relevant supports.

Step 3: Leadership Engagement

Relevant campus administrators are informed of the incident and advised regarding any necessary and appropriate actions that need to be taken.

Step 4: Action Steps

The offices of the appropriate campus administrators take the necessary actions, and provide additional supports to affected parties as necessary.

Step 5: Track Climate Incidents

All climate incidents that are reported to the OEI are tracked publicly. An annual climate incident report is prepared to enable ongoing and comparative assessment of incidents.