Disability Services Staff
Rachel Adams, M.Ed.
Assistant Director - Academic Access (Learning Specialist Program, Scholarships, Outreach & Orientation)
413-545-0892 Pronouns: she/her/hers
233 Whitmore
Jamison Burnside (retired as of 1/31/24)
Former Assistant Director - Communication Access (Interpreting, ASL, Oral Transliteration, Captioning for Deaf/HOH students)
Pronouns: she/her/hers
Lauren Collier, M.A.
Bailey Craig
Receptionist & Registration Coordinator
413-545-0892 Pronouns: she/her/hers
161 Whitmore
Nancy Doucette
Assistant to Director (Temporary)
413-545-0892 Pronouns: she/her/hers
161 Whitmore
Lorie Gwozdzik
Zoe Kopec
Assistant Director, Information Access
413-545-0892 Pronouns: she/her/hers
233 Whitmore
Sophie Kramer
ADA Ambassador & Physical Access Assistant
413-545-0892 Pronouns: she/her/hers
Remote location
Trisha Link
Exam Proctoring Coordinator
413-545-0892 Pronouns: she/her/hers
169A Whitmore Faculty: dsexams-faculty@umass.edu Students: dsexams-students@umass.edu
Antonia Lynch, M.Ed.
Note Taking & Classroom Access Coordinator
413-545-0892 Pronouns: she/her/hers
233 Whitmore
Alexander McNally
Monika Schrauder, M.A., M.Ed.
Documentation Conversion Coordinator
413-545-0892 Pronouns: she/her/hers
Remote Location
Mark Sena
Interim MAICEI Coordinator (MA Inclusive Concurrent Enrollment Initiative)
413-545-0892 Pronouns: he/him/his
108 Bartlett