Amanda Coe

Amanda Coe was a Research Fellow at the NCDG and a 2003-2004 Canada-US Fulbright Scholar. She is completing the two-year Master in Public Administration program at the Kennedy School of Government. Coe has an Honours Bachelor of Commerce degree from the University of Ottawa, Canada and a Master of Arts (Public Administration) from Carleton University in Ottawa, Canada.

From 2000 to 2003, Coe was a senior policy advisor on public sector management and e-government with the Privy Council Office, Government of Canada. Prior to this position, Coe was a research officer with the Public Policy Forum, a Canadian public policy think tank. She has also worked as a consultant for the Government of Canada in the areas of governance and information technology.

While at Harvard, collaborated with Jane Fountain, Director of the National Center for Digital Government, on a Canada-U.S. Comparative Study on Cross-Agency E-Government Collaboration. The project was designed to describe and explain critical success factors in collaborative e-government projects. The major research questions centered on the full range of enablers and barriers to cross-agency e-government collaboration including financial and other resources, organizational learning, business process redesign, clarity of mission and objectives, leadership, social capital and trust, and information system design issues. The research provides a comparative template to enable policy-makers and the research community to better understand the key drivers, opportunities and challenges for emerging cross-agency governance models.