Drop in Help Sessions for Teaching Remotely

CTL is offering Phone and Zoom help sessions regarding teaching remotely, Monday March 23 - Friday April 3 between 10 - noonWe may begin offering additional times/days for drop in sessions depending on demand and will update our website regularly.

Zoom-in Help Sessions:  To access a Zoom help session copy the url listed below in your browser. This session will be open Monday through Friday 10 – noon.


Phone-in Help Sessions To phone in for help please dial (301) 715 - 8592. You will be prompted to enter a Meeting ID followed by a # sign. Please enter 527 325 642 #.  You will then be prompted to enter your Participant ID; no participant id is needed just hit # again.


CTL staff are all working remotely and unable to take calls on the CTL campus phone. You can leave a voicemail on our campus phone by dialing (413) 545 – 1225. We are checking voice mail throughout the day and will get back to you as soon as possible. You may also send us an email at ctl@umass.edu


For online support on how we can keep teaching and help everyone transition to remote instruction, please see our Keep Teaching page.

Event date: 

Friday, March 20, 2020 - 1:00PM