Crisis Intervention

If you or someone you know is experiencing a psychological or emotional crisis, don't delay – get help right away! CCPH's emergency services are available 24 hours per day, 365 days a year.

CCPH's emergency hours

CCPH remains available 24 hours per day, 7 days per week, 365 days a year for mental health emergencies.
• For non-life threatening situations, please call 413-545-2337 and follow the prompts to reach our on-call clinician.

Life-threatening emergency

• On campus – call UMPD: (413) 545-3111
• Off campus – call: 911

Examples of a crisis include:

• Suicidal or homicidal thoughts or impulses
• Hearing voices or otherwise misperceiving reality
• Overwhelming loss, such as a death in the family
• Sexual or physical assault*

*Consult this guide: What to Do If You or Someone You Know Has Experienced Sexual Assault or Sexual Misconduct at UMass Amherst.

Sexual Assault Services

The Rape Crisis Services program at the Center for Women and Community provides free and confidential crisis services for survivors of all gender expressions in the Hampshire County and Five College Community.

24-Hour Crisis Hotline:
(413) 545-0800


Spanish Speaking Rape Crisis Counselors