CCPH is providing services by phone and Zoom rather than in person and CCPH’s offices are currently closed. Learn more about the temporary service changes CCPH has implemented to align with the university’s operating plans.

Getting Started

Register for a free workshop

The Center for Counseling and Psychological Health (CCPH) offers a variety of free workshops that focus on various topics, including stress management, self-esteem, relationships, emotional wellness, social anxiety, and ADHD. Click here to learn more and register online.

Not sure what you need? Try Let's Tele-Talk for an informal consultation

A free, confidential session with a counselor consultant from the Center for Counseling and Psychological Health (CCPH) via Zoom. “Let’s TeleTalk” isn’t formal counseling or mental health treatment. It’s a chance to briefly share what’s on your mind, find support, and get recommendations. No topic is off-limits! Click here to learn more or register for a session.

For a formal consultation

If you have never been to CCPH, you can be scheduled for a 45 minute consultation with a licensed clinician by calling our main number Monday through Friday between 8:30am and 4:30pm at (413) 545-2337.

First Appointments can also be booked directly through the patient portal if you meet the following criteria: current UMass student taking five or more credits, residing in Massachusetts, and not currently a client at CCPH. If you do not meet these criteria, please call (413) 545-2337 to speak with someone directly. Appointments are booked throughout the day and we have many same-day appointments available.

At the end of your consultation we will work with you to create a plan that best meets your needs. This may include registering for a group or workshop, a follow up appointment with the clinician you met with, referral for a medication consultation, or recommendations for other resources. In order to remain accessible to the greatest number of students, CCPH focuses on providing short-term and solution-focused therapy. If you need or want longer-term therapy, we can help connect you with a local provider. If it you require help urgently or need help outside of our normal office hours, CCPH offers phone crisis consultation.