Multiple federal and state agencies are reporting an increase in fraudulent unemployment claims exploiting the COVID-19 pandemic, specifically of public sector employees. Within the UMass system, there have been several cases where unemployment claims have been fraudulently submitted to the Department of Unemployment Assistance by unknown individuals posing as university employees.
As the university is not able to file for unemployment on your behalf, if you receive information (either via U.S. Mail or email) related to the filing of an unemployment claim that you did not submit, you should contact both offices below:
- The Office of Human Resources by email at email@example.com
- The Massachusetts Department of Unemployment Assistance by email at DUAfirstname.lastname@example.org and by phone at 877-626-6800. Unemployment fraud can be reported online at: www.mass.gov/forms/report-unemployment-insurance-fraud-online
Lastly, if you receive claim information that you did not submit which contains your social security number, please also visit the Federal Trade Commission website, to learn more about how to protect your personal information, including a review of different monitoring options.
Vice Chancellor and Chief Human Resources Officer
Chief Information Security Officer
Director of Instructional Innovation