Updated Oct. 23, 2020
COVID-19 Health Guidelines
- UHS is open by appointment Monday through Friday, 9 a.m. to 5 p.m. Limited services are available Saturday and Sunday, 11 a.m. to 5 p.m. Weekend services include symptomatic COVID-19 testing, respiratory care, telehealth appointments and consults, lab and radiology. Hours vary by department; for details, visit umass.edu/uhs/accesstocare/hours.
- Contact UHS by phone or text message before coming in. Learn more at umass.edu/uhs/accesstocare.
- If you have a new symptom of COVID-19, text SYMPTOM to 413-944-8562. You’ll receive a link to self-schedule an appointment for COVID-19 testing on the UHS Patient Portal. Log in or create an account, click the APPTS, tab, and follow instructions to schedule your appointment. When it’s time for your appointment, go to the UHS Respiratory Clinic. For more information, visit umass.edu/uhs/covid-19-testing.
- To learn about asymptomatic testing at UMass Amherst, visit umass.edu/coronavirus/covid-19-testing.
- Telehealth appointments are available for all UHS patients - both on-campus and off-campus. Call 413-577-5101 to make an appointment for a phone consult with a UHS provider.
- Our pharmacy is open Monday - Friday, 9 a.m. to 5 p.m. Please call ahead with your inquiry at 413-577-5030. Click here to learn more about the UHS Pharmacy.
Symptoms of COVID-19
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
Learn more from the Centers for Disease Control and Prevention.
The Importance of Social Distancing
Social distancing is a tool experts recommend to slow the spread of a disease passing from person to person. Simply put, it means that people stay far enough away from each other so that COVID-19 cannot spread from one person to another. Social distancing, combined with the use of face coverings and frequent hand washing, is the best way for each of us to do our part to contain the spread of COVID-19.
Social Distancing Means...
- Staying home as much as possible
- Talking on the phone instead of meeting up in person
- Keeping 6 feet away from others
- Avoiding public transportation
- Limiting travel
- Working from home if you can
- Skipping social gatherings, crowded bars, sporting events, etc.
- Disinfecting surfaces frequently
- Not touching others, including handshakes
- Not sharing items you've touched
- Following guidelines for effective hand washing
Use of Face Coverings on Campus
All individuals overage age 2 must wear face coverings indoors in nearly all circumstances, as well as outdoors where social distancing is not possible. Face coverings are required to be worn outdoors when you are unable to maintain six feet of social distancing. For more information, read the latest information about the campus face covering policy.
Health Smart Behaviors
- Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
- If soap and water are not available, use an alcohol-based hand sanitizer (minimum 60% alcohol).
- Avoid touching your eyes, nose and mouth.
- Practice social distancing; keep at least 6 feet away from others.
- Stay home when you are sick and keep 6 feet away from others.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash; or cover your mouth/nose with your elbow.
- Clean and disinfect frequently touched objects and surfaces.
- Don’t share items such as food, drinks, utensils, vapes, or similar items.
- All students living campus or coming to campus for face-to-face classes, internships or work are required to be tested upon arrival on campus and twice a week thereafter.
- All students living off campus in the Amherst area but not coming to campus for classes, work or dining are required to be tested upon arrival in the area and periodically throughout the semester if local community transmission is identified.
- All faculty and staff working on campus are tested once a week.
- Testing data and results are available on the COVID-19 Dashboard.
- Read more about the campus COVID-19 testing programs