Updated April 21, 2021

COVID-19 Health Guidelines

  • Students: If you have a new symptom of COVID-19, login to the UMass Patient Portal. Click the "Appts" tab, and follow instructions to schedule your testing appointment at UHS, 150 Infirmary Way. When it is time for your appointment, please do not use the UHS main entrance; follow signs for Respiratory Clinic. If you need help accessing the portal, review these Patient Portal FAQs or email

  • Staff who have a new symptom of COVID-19 should stay home, call your supervisor, and call or email the COVID-19 HR Response Team at 413-687-2283 or

  • To learn about asymptomatic testing at UMass Amherst, visit COVID-19 Testing Programs.
  • Telehealth appointments are available for all UHS patients - both on-campus and off-campus. Call 413-577-5101 to make an appointment for a phone consult with a UHS provider.
  • If you have a health question related to COVID-19, submit the Minute Nurse Triage Form or call the UHS COVID-19 hotline at 413-577-5128. Leave a message with your name and number, and a nurse will return your call.

Symptoms of COVID-19

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Learn more from the Centers for Disease Control and Prevention.

The Importance of Social Distancing

Social distancing is a tool experts recommend to slow the spread of a disease passing from person to person. Simply put, it means that people stay far enough away from each other so that COVID-19 cannot spread from one person to another. Social distancing, combined with the use of face coverings and frequent hand washing, is the best way for each of us to do our part to contain the spread of COVID-19.

Social Distancing Means...

  • Staying home as much as possible
  • Talking on the phone instead of meeting up in person
  • Keeping 6 feet away from others
  • Avoiding public transportation
  • Limiting travel
  • Working from home if you can
  • Skipping social gatherings, crowded bars, sporting events, etc.
  • Disinfecting surfaces frequently
  • Not touching others, including handshakes
  • Not sharing items you've touched
  • Following guidelines for effective hand washing

Use of Face Coverings on Campus

Everyone over age two must wear face coverings indoors and outdoors while on the UMass Amherst campus.

Health Smart Behaviors

  • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not available, use an alcohol-based hand sanitizer (minimum 60% alcohol).
  • Avoid touching your eyes, nose and mouth.
  • Practice social distancing; keep at least 6 feet away from others.
  • Stay home when you are sick and keep 6 feet away from others.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash; or cover your mouth/nose with your elbow.
  • Clean and disinfect frequently touched objects and surfaces.
  • Don’t share items such as food, drinks, utensils, vapes, or similar items.


    How to Use University Health Services (UHS) During the COVID-19 Pandemic

    University Health Services

    UHS is UMass Amherst’s fully accredited health center, offering comprehensive care and referrals with a special focus on the needs and concerns of students. This spring, UHS is open by appointment only; please do not come to the building without an appointment. Learn more on the UHS website


    UHS is a 150 Infirmary Way, across Thatcher Road from Franklin Dining Commons.


    Hours vary by department. For each department’s hours, see UHS Department Hours.

    Click on any of the images below to download your own poster.

    masks required


    be health smart poster


    Where to Seek Care poster