COVID-19 Testing Programs

COVID-19 Testing Programs

Updated Jan. 21, 2022

TESTING LOCATIONS AND HOURS 

The Public Health Promotion Center (PHPC) offers UNOBSERVED TESTING to the UMass and the local community. Effective, Tuesday, January 18, UMass is providing UNOBSERVED TESTING ONLY.

Kits for UNOBSERVED TESTING can be picked up at these locations, on and off-campus:

Public Health Promotion Center on the lower level of the Campus Center

  • Friday, Jan. 21: 9 a.m. – Noon
  • Monday – Thursday, Jan. 24 through 27: 9 a.m. – 4 p.m. 
  • Friday, Jan. 28: 9 a.m. – Noon

University Health Services (UHS), at the rear of the building  

  • Monday – Thursday 8:30 a.m. – 4 p.m. 
  • Beginning Jan. 23: Open Saturday and Sunday 11:30 a.m. – 4 p.m.

Bangs Community Center, 70 Boltwood Walk in the center of Amherst

Jones Library, 43 Amity Street in the center of Amherst

Completed test kits can be returned to these drop boxes which are open 24 hours a day, 7 days a week until further notice:

  • Outside Mullins Center, near the ATM
  • University Health Services, at rear of building
  • Campus Center, main floor, near the top of the escalators
  • Bangs Community Center, outside

Results from tests done dropped off in a kiosk on Monday through Thursday and Friday before Noon are ready within 24-48 hours. Results from tests dropped off on Friday after Noon, Saturday through Sunday are ready the following Monday evening or Tuesday. 


Do not show up at the PHPC if you have symptoms. If you have COVID-19 symptoms, please visit University Health Services where daily asymptomatic testing is available or contact your physician for testing.

There is no charge for testing  |  Testing FAQs

COVID-19 Testing

Required Testing for Students, Faculty and Staff in Advance of the Spring 2022 Semester

  • There is an expectation that all UMass Amherst students will be tested two weeks prior to the start of Spring classes.
     
  • All students take COVID-19 test between 10 and 14 days prior to the start of spring classes on Jan. 25, 2022. The advance testing program helps provide the university an assessment of COVID-19 infections as the semester begins, and allows any student who tests positive to meet the isolation requirements before classes start and therefore not miss any in-person instruction time.
     
  • All faculty and staff are also required to be tested prior to Jan. 18.  See information above with options for testing. 
     
  • See the Advance Testing announcement and FAQs for more information.

Testing Protocol During the Spring 2022 Semester

  • Students who have an approved COVID-19 vaccine medical or religious exemption are required to be tested twice a week.
     
  • Faculty and staff who have an approved COVID-19 vaccine medical or religious exemption are required to be tested once a week. 
  • Vaccinated and unvaccinated students, staff and faculty should test immediately whenever they are concerned about COVID-19 symptoms or when exposed to COVID-19. Individuals need to test within three to five days after exposure. Whenever you are feeling ill, you must self-isolate until you get your test results. The university’s free COVID-19 testing program continues to be available to fully vaccinated individuals. Students who are in the process of getting fully vaccinated should get tested twice a week until two weeks after their second dose.

  • Students, faculty and staff who are in the process of getting fully vaccinated should get tested once a week until two weeks after their final dose.

How to Get Your Test Results

Results from tests done dropped off in a kiosk on Monday through Thursday and Friday before Noon are ready within 24-48 hours. Results from tests dropped off on Friday after Noon, Saturday through Sunday are ready the following Monday evening or Tuesday. 

If you test NEGATIVE, you will be notified via email from careevolve@lknotification.com or umalab@umass.edu. You will need to register and login to a secure portal to access your results.

If you are a UMass Student or Faculty/Staff and test POSITIVE, you will receive an email from umalab@umass.edu with your results. You can look at your lab report by clicking on the Order ID.  Order Choice showing green does not indicate a negative result. If you are positive you must isolate immediately. The UMass Public Health Team reviews all positive results and then will send out information to your email address. These are emails are sent out throughout the day.

Testing for Local Community Members

Adults and children ages 2 and older without symptoms of COVID-19 are eligible for testing by picking up an unobserved testing kit at locations listed above and returning to one of the drop boxes located on and off-campus. Individuals with any COVID-19 symptoms should make an appointment with their physician for testing. 

Steps for Testing:

  1. Pick up a test kit at one of the locations listed above
  2. Follow directions inside the kit
  3. Test correctly: Swab each nostril slowly in a circular motion for 10 seconds
  4. Label kit: Label your test tube CLEARLY with your name, date of birth and, if you're a UMass student or employee, your SPIRE ID 
  5. Seal kit: Make sure your kit is properly sealed and closed before putting it in the dropbox
  6. Drop your sealed kit in in one of the drop boxes listed above

How to Get Your Test Results

Results from tests done dropped off in a kiosk on Monday through Thursday and Friday before Noon are ready within 24-48 hours. Results from tests dropped off on Friday after Noon, Saturday through Sunday are ready the following Monday evening or Tuesday. 

If you test NEGATIVE, you will be notified via email from careevolve@lknotification.com or umalab@umass.edu. You will need to register and log in to a secure portal to get your results.

If you are a Community Member and Test POSITIVE, you will receive an email from umalab@umass.edu, with your lab results. You can look at your lab report by clicking on the Order ID. Order Choice showing green does not indicate a negative result. Please refer to the Massachusetts Department of Public Health Guidance for Isolation. If you have any questions, please contact your local board of health.