COVID-19 Call Center
Need help finding answers about UMass services and policies in the pandemic? Call 413-577-2999 to speak with staff Monday-Friday, 8:30 a.m.-5 p.m., or write to firstname.lastname@example.org. We’ll answer your questions or get you to the right office for additional details. For any concerns about student conduct, it’s best to use the Dean of Students online reporting tool.
Provost and Senior Vice Chancellor for Academic Affairs John McCarthy writes to faculty about student compliance with COVID-19 testing protocols.
A message from the Vice Chancellor for Student Affairs and Campus Life regarding the restrictions in place through the period of High Risk and now Elevated operational posture.