Operational Posture


  • Increased number of cases, including spread in the community and on campus
  • Increased public health measures to limit most contacts. Modify everyday activities to reduce personal exposure.

What to Expect

Spring 2021 Home

COVID-19 Call Center

Need help finding answers about UMass services and policies in the pandemic? Call 413-577-2999 to speak with staff Monday-Friday, 8:30 a.m.-5 p.m., or write to covidinfo@umass.edu. We’ll answer your questions or get you to the right office for additional details. For any concerns about student conduct, it’s best to use the Dean of Students online reporting tool.

Information and Resources

Recent News

Provost and Senior Vice Chancellor for Academic Affairs John McCarthy writes to faculty about student compliance with COVID-19 testing protocols.

UMass Dining writes to students announcing that dine-in service resumes March 1 following strict health and safety guidelines.

Given the continuing decline in active COVID cases and positivity rates, the university will reopen dine-in service beginning Monday, March 1, employing the green checkmark system to ensure campus safety. UMass Dining will communicate details this weekend.

A message from the Vice Chancellor for Student Affairs and Campus Life regarding the restrictions in place through the period of High Risk and now Elevated operational posture.