How can I partner with a success coach?
Appointments are held in person or via Zoom. Schedule an appointment with a success coach on NAVIGATE by following the step-by-step instructions below. If you don’t yet have a success coach, sign up to get started.
Note: if you have course-related questions (such as scheduling classes, removing holds, or fulfilling requirements for your major), please reach out to Academic Advising. For study abroad questions, visit the Office of Global Affairs.
How to Schedule an Appointment with CMASS
Step 1: Log in to https://umass.campus.eab.com with your UMass NetID and password
Step 2: From ‘Student Home,’ select ‘Make an Appointment’
Step 3: Choose ‘Success & Wellness’ as appointment type
Step 4: Indicate why you are coming in:
- Option 1: CMASS Success Coaching
Step 5: Select the type of coaching appointment:
- CMASS – Intro to Success Coaching (recommended)
- CMASS – Define Success & Goal Setting
- CMASS – Follow-up & Check-in
- CMASS – Other
Click ‘Next’
Step 6: Select the location: 'CMASS (Goodell 417).’ Click ‘Next.’
Note: You will have only one location option based on appointment type. Your appointment summary, appointment notification, and reminder emails will show your appointment location.
Step 7: Select a success coach based on availability and time that works for you. Then, click ‘Next.’
Step 8: Review the appointment information. Then, click ‘Confirm Appointment.’
- Tip: Add the appointment to your time management/organization tool (calendar app or academic planner).