Let's Talk

Let's TalkLet's Talk will be at CMASS in Wilder Hall on Thursdays, 1:00-2:00pm during the 2019Spring semester.

Let’s Talk is a program that provides drop-in consultations at location around campus for UMASS students.  It is based on the nationally recognized Let’s Talk program which began at Cornell. It’s free, no appointment is necessary, and students are seen on a first-come, first-served basis.

Just walk in for an informal, friendly, and confidential consultation. Speaking with a counselor consultant can help provide insight, solutions, and information about other resources.

Let’s Talk is not a substitute for formal counseling and doesn’t constitute mental health treatment, but the counseling consultants can listen to your specific problems and introduce you to what it’s like to speak to a member of our staff.

No topic is off limits. Common concerns include:

academic performance
family problems
financial struggles

CCPH Let’s Talk staff will be at CMASS in Wilder Hall on Mondays, 4-5pm during Fall 2017.

What is “Let’s Talk”?

Let’s Talk is a program that provides easy access to informal, confidential one-on-one consultations with CCPH counselors.
Walk-in hours will be held once every week at CMASS and other locations on campus. There is no appointment or fee necessary and it is open to all UMass students.

Do students schedule appointment for “Let’s Talk”?

No. Students are seen on first-come, first-served basis. There may be a short wait of 5-10 minutes if a counselor is currently meeting with a student, but effort will be made to service all students who wish to be seen that day.

How is “Let’s Talk” different than seeing a counselor at CCPH

CCPH’s main office is located in New Africa House and their satellite office in Bartlett Hall, second floor north. They provide formal, on-going counseling which usually consists of 45-50 minute appointments. “Let’s Talk” is NOT formal counseling; it is a walk-in service currently at two different sites on campus once every week where students can have an informal consultation with a counselor from time to time. The counselor will talk through issues with students and help determine the best way to assist them. If a student feels comfortable with the counselor and would like to be seen on a regular basis, it may be possible to meet with him or her at CCPH. If the counselor believes that the student will benefit from formal, on-going counseling, the counselor might recommend that to the student as well.

Who might benefit from “Let’s Talk”?

Let’s Talk is often the best fit for those students who:

  1. Are not sure about counseling and wonder what it’s like to talk with a counselor;
  2. Are not interested in on-going counselling but would like to get a counselor’s perspective;
  3.  Have a specific problem and would like someone with whom to talk it through; or
  4. Have a concern about a friend and want some guidance on what to do.

Limits to Confidentiality

Conversations with Let’s Talk consultants are confidential, with a few rare exceptions. Consultants may need to share information in an emergency when there is an immediate threat of harm to yourself or to others. Consultants are required by law to report when a minor, elderly person, or someone otherwise incapacitated and unable to act on his/her own behalf is being abused. We don’t want anything to be a barried to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a Let’s Talk consultant.

Note:  Although “Let’s Talk” counselors are CCPH professionals, it is not a substitute for psychotherapy or formal counseling and does not constitute of mental health treatment. “Let’s Talk” counselors provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor. “Let’s Talk” counselors can help students determine whether formal counseling at CCPH would be useful, appropriate, assist the student in scheduling an appointment.