Phone Number

Use a phone number you can answer readily, such as your cell phone. If you have a voice mail set-up, make sure it sounds professional with your name and the best times to contact you.

E-mail

Your e-mail address should be professional. While you are enrolled at UMass Amherst, your UMass e-mail will work well. After graduation, consider creating a new e-mail address that contains your name. 

Address

Always include phone and email, but consider if listing your address is helpful or harmful. Employers may give preference to people who are closer geographically - if you are applying from far away, they may be unsure whether you are serious about moving.

Additionally, while your city and state are helpful to list, you do not necessarily need to include your street address. Employers will need it to hire you, but it is not required to provide during the job application process.

This section is most useful when you hand your paper resume out at a career or networking event - unless you have something specific to highlight, consider leaving it off your resume. A cover letter will do a better job conveying your why, as well as your key abilities. When you submit electronically, many Applicant Tracking Systems (ATS) will often skip the summary section and look for those key words to be in the body of your document instead.

For currently enrolled students, you will list your current degree first, and then work backwards in reverse chronological order. During your first few years of college, consider including your high school until you run out of space.

In addition to your college education, you may also highlight study abroad or domestic exchange programs. When discussing these programs, think about including the following experiences to highlight your transferable skills: 

• Class projects

• Volunteering/internships/research applicable to your field

• Independent travel

• Learning to work with a more diverse group of people than you had previously been exposed to

• Resolving conflicts based on misunderstandings of cultural differences

• Learn new activities, languages, hobbies, or skills

Education Section Example 

University of Massachusetts, Amherst (Fall 2024 - Present)

Bachelor of Arts, Major: English

GPA (if over 3.0 and you feel comfortable sharing)

• Relevant Coursework: 3-5 courses max

• Awards (when including awards, include the reason for receiving it. Example: "21st Century Leadership Award for high academic achievement in first year")

• Senior Project: (optional)

• Portfolio of work (optional)

There are many types of experiences: volunteer, paid, unpaid, work study. If the experience is relevant and taught you transferrable skills, find a way to include it.

• For each experience, include name of organization, your title or role, location, and dates
• Action verbs (samples below) to help you write accomplishment statements, which prove you have the skills you say by leaning into outcomes and successes
• Consider using multiple experience headings, such as: research experience, industry experience, or relevant experience. This can be a good way to move more relevant experiences up higher on your resume, even if they happened further in the past.
• Quantifying your work can demonstrate your aptitude. Answering questions such as "How many?",   "How much?", and "How often?" will help recruiters understand the extent of your skills.  
• Avoid “responsibilities included" and writing in a passive voice - using action verbs will make this easier.

Experience Example

Leverage, Incorporated: Boston, MA (September 2025 - Present)

Computer Science Intern

• Developed an algorithm that identified patterns in white collar crime in the financial industries across the United States. Implementation of this program reduced company losses by 17% compared to the previous quarter.
• Collaborated with supply chain division to design new packaging based on reduction of carbon footprint, leading to increased production distribution while reducing energy usage.
• Established a training program to help connect interns with mentors at the organization and was awarded the Innovative Intern of Quarter for these efforts

This section is typically for "hard" skills, which are skills that can easily be measured. Soft skills (such as interpersonal skills) are better described in bullet points of your experience section so they can have the context they require. For a skills section, depending on your targeted field, you may add computer, language, laboratory skills, or performances. For languages, put your level of fluency (e.g., proficient, advanced, fluent, native).

Skills Example

Computer: Microsoft Office (Word, Excel), Adobe Suite (Photoshop, InDesign), Data Analysis (R-Studio, SPSS)

Design resumes can differ from traditional resumes in several tangible ways, reflecting the unique skills and creative nature of design professions.

Your document is an indication of your style aesthetic and may not need to conform to the same rules and standards as other professions.

Visual Layout

Design resumes often incorporate creative layouts that display the designer's skills in typography, layout, and visual communication.

• Infographics: Use of icons, graphs, and other visual elements can represent skills, experience, and achievements.
• Color and Typography: Thoughtful use of color and font choices creates an aesthetically pleasing document that aligns with your personal brand.

Content Presentation and Customization

Direct links to online portfolios or examples of work, are often included as part of the resume. Incorporation of personal logos, custom icons, and other branding elements that reflect a designer's style may be added here.

File Format and Compatibility

Designers create their resumes in online spaces varying from LaTeX to Adobe to Canva. While many resumes are shared as PDFs, design resumes especially should be shared in this format to preserve visual integrity across different devices.

Unique Layouts

Non-traditional formats such as infographics, timelines, or modular layouts may be acceptable.

Interactivity

For digital resumes, elements of interactivity can be incorporated, such as clickable links, hover effects, and embedded multimedia.

The most important rules still apply to ALL resumes; clean neat formatting, with consistency in where the reader will access key information continues to be your driving force.

Designers should contact their career centers to discuss what resume style might best suit their professional goals.

A digital resume is an electronic version of a traditional resume that highlights an individual's professional experience, skills, and achievements using digital formats.

Either shared as a PDF or hosted on a personal website, this format allows for enhanced interactivity and multimedia integration. Digital resumes often feature creative layouts, embedded links to portfolios, and interactive elements such as hover effects or animations.

They enable candidates to visually demonstrate their technical and design skills, making them particularly popular in creative and tech industries. The goal of a digital resume is to highlight qualifications, but also provide a dynamic and engaging avenue for potential employers to assess a candidate’s capabilities.

As a UMass athlete, you learn incredible transferable skills in areas such as communication, leadership, and teamwork. You also spend more time at your activity than most, so make sure they see all your greatness in action.

“Effectively managed communications between 24 team members, served as liaison connecting team and coaching staff, and effectively resolved intra-group conflicts.”

“Excellent time management skills. Balanced a 30+ hour practice, training, competition, and travel schedule while balancing full academic course load.