Teller Window

The UMass Amherst Tellers accept cash and check payments on student accounts and receive University departmental deposits. Tellers are located on the 2nd floor of Whitmore, room 225. 

  • Teller business hours are 8:30 AM to 4:30 PM, Monday-Friday.
  • Tellers do not provide check-cashing services, and credit card payments are only accepted through QuikPAY.
  • There is a 2.8% non-refundable service fee for credit and debit card transactions. 
  • Students: Bring a photo ID
  • Parents and third parties: You may visit us for help with student account questions or to make a payment. Certain information cannot be released to third parties under the FERPA Privacy law. If a parent or third party requests billing information, they must provide a FERPA Access code.
  • You may make payments at the Teller Windows, or use one of our other Payment Methods

This page was updated 8-24-2022.

teller window with line markers located at 215 Whitmore Building.