Schedule a Meeting with the Bursars Office

In-person Bursar Office services are currently suspended in accordance with State and University COVID-19 guidance. However our staff is happy to connect with you through a scheduled phone call or Zoom meeting. You can request a phone call or Zoom meeting by completing the form below.

We will send an email confirmation with the meeting date and time to the email address you give us on the form with a copy to the student's @umass email address. (We have the student's @umass email address on file.) Please allow one business day before hearing from us.

Student Information
Enter your 8-digit Spire ID. To find your Spire ID: Log into From the Main Menu, navigate to My IT Accounts > IT Accounts.
After receiving your request to meet, we will email you the confirmed date and time. If you choose Phone, we will call you at the number above. If you choose Zoom, the confirmation email will contain the Zoom meeting ID required to join the meeting. Learn How to join a Zoom meeting.

When would you like to meet?

Please select the days and times (Eastern Standard Time) in the next five (5) business days that you are available. Select all that apply.

Provide a brief description of the reason for your visit. This will help the Bursar best prepare for your meeting.