Guides for Students and Parents


  • Authorized Payer Guide This guide explains how students may create authorized payer accounts.
  • Dictionary Attached you will find a list of terms (and translations) that you may hear when discussing your student bill with University staff  
  • Excess Express FAQs Frequently asked questions about Excess Express. Students must sign up for Excess Express, the University's direct deposit service for student refunds. 
  • FERPA PRIVACY WAIVER FERPA aka Federal Educational Rights and Privacy Act
  • Returning Student Checklist A financial guide for returning students.
  • Student Health Benefit Plan A brief guide to the University of Massachussetts Amherst Student Health Benefit Plan (SHBP)