Contact Us

Please contact us by email at, by phone (413) 545-2368 or by fax (413) 545-2297 for customer service.

Phone Hours

  • Monday - Friday
  • 9:00 AM to 4:55 PM
  • (413) 545-2368

Teller Lobby and Drop-Box Hours for Student Payments and Department Deposits

  • Monday to Friday
  • 8:30 AM to 4:30 PM
  • Whitmore Administration Building, 2nd floor, Teller Area

Students or parents may pay at the teller window or drop off check payments in the Bursar Drop Box. Department deposits should be put in the drop box during business hours. Departments: Please note that vendor checks will be mailed directly. There is no pick-up from the Bursar’s Office. Departments will also be able to pick up their empty bags at this time. 

In-Person Inquiries 

  • Monday to Friday 
  • 8:30 AM to 5:00 PM
  • Whitmore Administration Building, Room 215 
  • Campus Maps

Mailing Address

Office of the Bursar
University of Massachusetts
215 Whitmore Building
181 Presidents Drive
Amherst, MA 01003