Contact Us

During the University’s response during the COVID-19 response, the Bursar's Office continues to offer customer service within the limitations shown below. Please contact use by email at bursar@admin.umass.edu or phone (413) 545-2368.

Phone Hours

 

The phone hours are effective Monday October 26th

  • Monday - Friday
  • 10:00 AM to 4:00 PM
  • (413) 545-2368

Drop-Box Hours for Student Payments and Department Deposits

The drop-box hours are effective August 3, 2020.

  • Effective 8/3/2020
  • Wednesdays and Thursdays
  • 11:00 AM to 3:00 PM
  • Whitmore Administration Building, 2nd floor, Teller Area

Students or parents may drop off check payments in the Bursar Drop Box. Department deposits should be put in the drop box during these limited hours. Departments: Please note that vendor checks will be mailed directly. There is no pick-up from the Bursar’s Office. Departments will also be able to pick up their empty bags at this time. 

In-Person Inquiries (Limited)

The drop-box hours are effective August 3, 2020.

  • Effective 8/3/2020
  • Wednesdays and Thursdays
  • 11:00 AM to 3:00 PM
  • Whitmore Administration Building, Room 215 
  • Campus Maps

You must wear a mask. In-person visits are limited to brief questions. 

Mailing Address

Office of the Bursar
University of Massachusetts
215 Whitmore Building
181 Presidents Drive
Amherst, MA 01003