The University of Massachusetts Amherst

Communicator Directory

Constituent Group Primary Relationship Manager

Communications should follow Alumni & Donor Data & Online Services Use Policy 

Elena Lamontagne

Please note that all messages to any student segment must be sent through campus Marketing Cloud.

On-campus Undergraduate Prospective Students & Applicants

Enrollment Management
Allison Fossner

Families/Parents of Current Undergraduate Students

Parent Services
Pete Smith

All Current Students, or large sub segments of all students which may or may not be limited to: 
  • All students with or without a residential assignment
  • All exclusively online students
  • All graduate students and/or all graduate students pursuing a master’s or PhD degree
  • All graduate students who are employed by the university 

Office of the Provost
Jen Reil

SACL (Student Affairs and Campus Life)
Pete Smith

**For students in a specific school or college, please refer to the communicator list below

Exclusively Online Students

UWW (University Without Walls)
Nicole Carlson

University Relations
Communications Support

Graduate School applicants, students, staff 

Graduate School
Devin Laramie


Office of the Provost
Jen Reil

Office of the Provost

Office of the Provost
Jen Reil


School/College Communicator
College of Education Wes DeShano
College of Engineering Heather Demers
College of Humanities and Fine Arts Crystal Maldonado
Robert and Donna Manning College of Information & Computer Sciences Kerry Shaw
College of Natural Sciences Jill Buchanan
Elaine Marieb College of Nursing Sue Cassidy
College of Social and Behavioral Sciences Sam Sarfaty-Jackson
Commonwealth Honors College Matthew Medeiros
Isenberg School of Management Allison Werder
School of Public Health & Health Sciences Patrick Freeman
Stockbridge School of Agriculture Jill Buchanan
Graduate School Devin Laramie


Unit Communicator
Facilities & Campus Services Jenna Rostek
Auxiliary Enterprises Jean Mendoza
University Health Services Sasha Rivera
Research & Engagement Allison Koss
Office of Equity & Inclusion Ebru Kardan
Office of Faculty Development Leyla Keough-Hameed
Center for Teaching and Learning Kathleen DeLos Santos
Libraries Carol Connare