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Exemplary Practices

Across UMass Amherst, departments are continually finding practical, creative ways to strengthen student learning, improve the student experience, and use evidence to inform program decisions. This page highlights a curated set of exceptional practices shared by departments and programs that may be useful models for others—whether you are revising Student Learning Objectives, strengthening curriculum alignment, building meaningful assessment routines, or improving how results are communicated and used.

Each example includes a short description of what the department implemented, why it was useful, and (when available) considerations for adapting the practice in other contexts. We also include a departmental contact so that colleagues across campus can connect directly to learn more. ASER’s goal in sharing these examples is to support cross-unit learning, reduce duplicative effort, and make it easier for departments to identify ideas they can adapt to their own goals and capacity.

Scroll down or click one of the links below to reach specific content:

 

(Below each section description the individual exemplary activities are listed within a gray box, you can click on this box to expand and view the details about the exemplary activity.)

Curriculum Mapping

Curriculum mapping is the process of aligning individual courses and learning activities with a program's Student Learning Objectives (SLOs) to create a clear picture of where and how students develop key knowledge and skills across the curriculum. A curriculum map typically takes the form of a matrix that identifies whether each course introduces, reinforces, or allows students to demonstrate mastery of each SLO. This process helps departments identify gaps where an SLO may not be adequately addressed, redundancies where multiple courses cover the same objective without building on one another, and opportunities to scaffold learning more intentionally from introductory to advanced coursework. By making the structure of a program visible and explicit, curriculum mapping supports evidence-based conversations among faculty about course sequencing, resource allocation, and curricular revision.

Direct and Indirect Assessment

Direct and Indirect assessment are the various methods or ways to collect evidence (beyond GPA) to determine that students are achieving departmental SLOs. Direct assessment involves evaluating student work (e.g., exams, projects, essays, portfolios) to measure learning objectives, while indirect assessment gathers perceptions of learning (e.g., surveys, interviews, faculty reflections about student learning). By consistently analyzing evidence of student progress and identifying areas for improvement, departments can make informed decisions that enhance educational outcomes. (Direct and Indirect assessment resources and examples coming soon.)

Career Preparation

Career preparation refers to the intentional integration of career-relevant competencies—such as critical thinking, communication, teamwork, and professional skills—into the academic curriculum and co-curricular experiences within a program. This can take many forms, including embedding career competency language into course syllabi, connecting Student Learning Objectives (SLOs) to employer-valued skills (e.g., through frameworks like NACE career readiness competencies), offering experiential learning opportunities (e.g., internships, capstone projects, undergraduate research), and helping students articulate how their academic training translates to professional contexts. By explicitly linking coursework to career outcomes, departments help students recognize the value of their education beyond the classroom and strengthen the program's ability to demonstrate its contribution to student success after graduation.

Student Support

Departments highlighted in this section have implemented thoughtful and effective initiatives to support student success, engagement, and well-being. Their work offers examples of how programs can respond to student needs in practical, meaningful ways while strengthening the overall student experience.

Educational Effectiveness Plans as a Catalyst for Innovation

Departments highlighted in this section have used the Educational Effectiveness Plan as a framework for evidence-based improvement and innovation. By revising Student Learning Objectives, mapping curriculum, and using direct and indirect assessment results to inform decision making, these programs have strengthened alignment between their goals, curriculum, and student learning. Their work illustrates how assessment can serve as a meaningful tool for continuous improvement.