A&F IT Staff Directory

The A&F Systems staff is happy to serve you. When possible please contact the main offices listed below rather than individuals so that your call can be routed effectively in the event that an individual staff person is not available.


Offices

A&F Information Technology Main Office
(413) 545-1956
Application Helpdesk
(413) 545-1956
Application Security Support
(413) 545-1956 afsecurity@umass.edu
Auxiliary Enterprises Application Support
(413) 545-1956 auxit@umass.edu
Non Residential Door Access
For an emergency, contact Solutions Center at (413) 545-6401
dooraccess@admin.umass.edu
Technology Assistance Center
(413) 545-1956 afit@umass.edu

IT Helpdesk Staff

Alexander, Holly
Asst Director of IT Operations
(413) 545-1956 hollya@umass.edu
Babcock, Patrick
Desktop Support Specialist
(413) 545-1956 pbabcock@umass.edu
Diemand, Rich
IT Systems Analyst
(413) 577-5266 diemand@umass.edu
Folliard, John
Applications Support Specialist
(413) 545-1956 folliard@umass.edu
Gosselin, Jean (Jay)
Technology Assistance Ctr Mgr
(413) 577-1727 jjgossel@umass.edu
Gyamfi, Stanley
Desktop Support Specialist
(413) 545-1956 sgyamfi@umass.edu
Hamill, Colin
Desktop Support Specialist
(413) 545-1956 chamill@umass.edu
Hawkins, David
Applications Support Specialist
(413) 545-1956 dlhawkins@umass.edu
Horr, Peter
Desktop Support Specialist
(413) 577-5323 horr@uhs.umass.edu
Kolbenschlag, Gary
Junior IT Systems Analyst
(413) 577-3836 kolbenschlag@umass.edu
Leone, Frank
Desktop Support Specialist
(413) 545-1956 fleone@umass.edu
Lopez, Jairo
Applications Analyst
(413) 545-1956 jairo.lopez@umass.edu
Nadeau, Jennifer
User Support Manager
(413) 545-1956 jlnadeau@umass.edu
Newton-Gaines, Duncan
Desktop Support Specialist
(413) 545-1956 duncan.newton-gaines@umass.edu
O'Neill, Steven
Lead Field Technician
(413) 545-1956 stevenoneill@umass.edu
Parker, Nathaniel
Junior IT Systems Analyst
(413) 545-1956 nparker@umass.edu
Rodriguez, Steven
Applications Support Specialist
(413) 545-1956 stevenr@umass.edu
Roy, Travis
Server Operations Manager
(413) 545-0735 tcroy@umass.edu
Sears-Walter, Theresa
Desktop Support Specialist
(413) 545-1956 tsearswalter@umass.edu
Serra, Andrew
Desktop Support Specialist
(413) 545-1956 aserra@umass.edu
Simmons, Sean
Junior IT Systems Analyst
(413) 545-1956 ssimmons@umass.edu
Sonier, Mark
IT Systems Analyst
(413) 545-1956 msonier@umass.edu
Summer, Saoirse
Sr. IT Systems Analyst
(413) 545-4720 saoirse.summer@umass.edu
Tatro, Matt
Sr. IT Systems Analyst
(413) 545-2126 mtatro@umass.edu
Troie, Darrell
Assistant Director, Auxiliary Enterprises IT
(413) 545-1956 dtroie@umass.edu
Wangdu, Phurbu
IT Compliance Field Technician
(413) 545-6507 pwangdu@umass.edu

Systems Office Staff

Cahillane, Sean
Security and Compliance Assistant
tbd scahillane@umass.edu
Faut, Amy
Database Administrator
(413) 545-1661 afaut@oit.umass.edu
Fox, Amber
Programmer / Data Analyst
(413) 545-0234 amber.fox@umass.edu
Harrison, Mark
IT Applications Analyst
(413) 545-6450 mharrison@facil.umass.edu
Hession, Joseph
Asst. Dir. Business & Reporting Systems
(413) 545-4470 jhession@admin.umass.edu
Jenkins, Zachary
IT Applications Architect
(413) 577-6152 zjenkins@umass.edu
Krause, Jessica
IT Reporting Analyst
(413) 545-1937 jtkrause@umass.edu
Moretti, Matthew
Sr. IT Systems Analyst
(413) 545-0056 moretti@admin.umass.edu
Patalano, Joanne
Web Developer
(413) 545-0395 patalano@umass.edu
Roper, Patricia
Director of Applications & Compliance
(413) 577-3045 roper@admin.umass.edu
Sherson, Adam
Web Programming & Transportation IT Manager
(413) 545-0056 adam@umass.edu
Stepanov, Alexander
GIS Architect
(413) 577-1789 astepano@cp.umass.edu
Watrous, Jacqueline
Executive Director, Administrative Systems
(413) 545-2295 watrous@admin.umass.edu
Wenczel, Stephen
Director, IT Infrastructure
(413) 545-6274 swenczel@admin.umass.edu
Xie, Yingshan
Financial / Analyst
(413) 545-0978 yingshanx@admin.umass.edu
Yavuz, Metin
Parking IT Manager
(413) 577-7275 yavuz@umass.edu

Auxiliary Enterprises IT Staff

Folliard, John
Applications Support Specialist
(413) 545-1956 folliard@umass.edu
Hawkins, David
Applications Support Specialist
(413) 545-1956 dlhawkins@umass.edu
Lopez, Jairo
Applications Analyst
(413) 545-1956 jairo.lopez@umass.edu
Rodriguez, Steven
Applications Support Specialist
(413) 545-1956 stevenr@umass.edu
Troie, Darrell
Assistant Director, Auxiliary Enterprises IT
(413) 545-1956 dtroie@umass.edu