Use this tool to allow an AFIT technician to view your desktop and share control of your mouse and keyboard during regular business hours.
Step 1
Contact AFIT User Services at (413) 545-1956. A member of our team will provide you with a unique connection code. Enter the code and select Continue to initiate the screen-sharing session.
Step 2
You will be prompted to download a small virus-free plug-in.
Step 3
With your permission, the AFIT technical support representative can view your screen and share control of your mouse and keyboard.
Note: Please do not share passwords or confidential data.
