Use this tool to allow an AFIT technician to view your desktop and share control of your mouse and keyboard during regular business hours.
Contact AFIT User Services at (413) 545-1956. A member of our team will provide you with a unique connection code. Enter the code and select Continue to initiate the screen-sharing session.
You will be prompted to download a small virus-free plug-in.
With your permission, the AFIT technical support representative can view your screen and share control of your mouse and keyboard.
Note: Please do not share passwords or confidential data.