Hotel Staff can use RoomMaster to perform one or more of these functions.
- Booking
- Guest Ledger
- Night Audit
- Housekeeping & Maintenance
- Accounting
- Direct Bill
- Reporting
You can visit the hotel website and the reservation site at Hotel UMass
We provide 24/7 support for critical issues with the hotel. For all other issues please please email us at auxit@umass.edu or call 413-545-1956 extension 2.