UMass Sesquicentennial UMass Amherst


Welcome to A&F Administrative Systems.  Our goal is to provide A&F staff with the systems, software, and training that's needed to do your jobs with excellence.  Please use the menu above to navigate our application and desktop support areas.  Should you need further assistance, please refer to the contact information to the right.  Our office will be happy to assist you.

Alerts & Notices

Desktop Windows Update Stuck on 3 of 3

A recent windows update has caused an issue on several machines. It will be stuck processing update 3 of 3 for hours on end.

If you find yourself with this, please press the Ctrl + Alt + Delete keys and you should be brought into the log in section.

If you have any questions, please call the helpdesk at 5-1956 Opt. 2.

Desktop IT Users: Internet Explorer Upgrade, FireFox Removal, and P Drive Removal

Greetings A&F Staff,

We are planning on doing away with the P: drive, currently Common to all A&F department, except UMPD and UHS by April 10th 2015.  This is currently a public storage location, and as such has accumulated a large amount of mostly unused files, that take up a significant amount of storage without a strong business need.  If you have data there you would like us to move to another location or you have a business process that uses this location please email me and we will help you evaluate what the best course of action is.

In addition we are planning on upgrading Internet Explorer to version 10 in all departments except UHS.

Furthermore, due to incompatabilities and security risks, FireFox will be removed from all UHS computers. Some people will keep it due to work requirements. Other are recommended to move to IE10 or Chrome. If you have bookmarks you want to move over, please contact us to schedule an appointment.

If you have any questions or comments please call 413.545.1956, or email