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Planned Maintenance: January 8 – Shrewsbury Shared Services Production Data Center

Updated: Thursday, Jan 5, 2023 3:30 pm

NOTICE: Planned Maintenance on the infrastructure supporting our Shared Services production applications.

WHAT: To maintain system integrity, UITS will be performing maintenance on the production databases located in the Shrewsbury Production Data Center.

WHEN: Sunday, January 8, 2023, 4:00 a.m. to Noon

IMPACT: UMass Shared Services, including the HR Direct, Finance, Summit, Effort Certification and BuyWays, will be unavailable during this time.

Summit loading error due to browser security plugins

Updated: Tuesday, Aug 9, 2022 11:32 am

Users who login to Summit and get endless error loops or no navigation menu will need to disable the uBlockOrigin plugin (or other web security/pop-up blocker program if applicable) for whatever browser(s) they use to access Summit. To disable uBlockOrigin for Summit, please do the following: (1) Log in to Summit. (2) Although you will be receiving errors or are otherwise unable to navigate, if a shield icon on the top right of your browser window is visible, click on it. Otherwise, click on the puzzle piece icon and select uBlockOrigin from the plugin menu list. (3) Both methods will open a drop-down menu for uBlockOrigin with a large blue power button icon (blue means "on"). Click on the button so that it is clear ("off"). (4) Refresh your browser and you should no longer have an error in Summit. Note: You will need to do this for each browser you access Summit with (i.e. Chrome, Edge, Firefox, etc...)

Global Protect Log in issues

Updated: Monday, Mar 21, 2022 10:10 am

Global protect authentication now uses Office 365.  Some people may experience log in issues after this change.  To solve the issue click on Global Protect, and click the three bars in the upper right hand corner.  Choose Settings and click Sign Out.  Click OK. Then relaunch Global Protect and choose Connect.  If you have any other issues please call 545-1956 and the team will help you.

Coffee with UPST

Updated: Tuesday, Jun 22, 2021 9:53 am

Coffee with UPST is a monthly session that is an avenue for the UMass community to learn more about UPST processes or initiatives.

Monthly topics and registration at https://www.umassp.edu/upst/training-information-sessions 

 

Email and Text Scams

Updated: Thursday, Feb 20, 2020 8:35 am

The university has become aware of recent email scams and text messaging scams targeting students, faculty and staff. Recently email scams and text messaging scams are appearing to be sent from university administrators requesting you to complete chores for them or appearing from your supervisor asking you to complete tasks that you would not usually do. If you receive an email or text from a university administrator, or anyone that seems out of the ordinary ask questions to make sure the request is truly from the sender. Never give out personnel information, DOB, SS#, Spire #, bank accounts or other information that could give scammers access to accounts.

If you receive an email or text that you believe is a scam, please notify IT. To report phishing messages, submit them as an attachment to the address: itprotect@umass.edu

What is a text message scam?

... read more Email and Text Scams

ALERT: How to report fraud emails

Updated: Thursday, Mar 9, 2017 10:36 am

Please be cautious of scams and possible phishing attempts. If you are unsure about an email, it's best not to click any links or open any attachments. Feel free to call or email us with questions. We will be able to help determine if it's a threat or not. If you are going to send an email to us about a specific email in question, please "Forward as an Attachment" (done by going using the "More" button next to the normal reply/forward section of outlook). This allows us to trace where the email came from and determine what systems are compromised.

Administration & Finance Information Technology (AFIT) provides A&F staff with the systems, software, and training that's needed to do your jobs with excellence.  Please refer to the contact information to the right, or browse our staff directory.  Our office is happy to assist you.