Welcome to A&F Administrative Systems.  Our goal is to provide A&F staff with the systems, software, and training that's needed to do your jobs with excellence.  Please use the menu above to navigate our application and desktop support areas.  Should you need further assistance, please refer to the contact information to the right.  Our office will be happy to assist you.

Alerts & Notices

General HR Direct Application Available Updated: Monday, May 7, 2018 - 07:53

The HR Direct application is available.  You will need to clear your browser cache prior to logging in for the first time. 

Applications Notice: HR Direct experiencing pre-upgrade instability Updated: Friday, May 4, 2018 - 11:19

HR Direct is experiencing instability today, including slowness and in some cases, the inability to log in. Users should be aware that this issue may present itself throughout the day.

Applications Accessing W2 information in HR Direct Updated: Friday, January 12, 2018 - 12:51

In order to access your W2 information in HR Direct, you will need to be enrolled in multifactor authentication.  Multi-factor authentication increases security by requiring more than one step to confirm your identity when logging in to computer systems, applications and networks.

To enroll please navigate to https://multifactor.umass.edu/.  For additional information including help and FAQs, please go to the Multi-Factor Authentication service overview page at UMass IT.  If you have any difficulty enrolling, or have questions, please contact UMass IT User Services at 413-545-9400 or email it@umass.edu

General Email Phishing Scams Updated: Wednesday, August 30, 2017 - 09:03

The campus is being targeted for phishing scams and many A&F employees are reporting an increase in received attacks. Please be cautious of any received email, and consult your IT support team with any questions or concerns. You may also report any fraud/harmful email messages using the instructions listed in another alert on this page. Always be cautious of emails you were not expecting, and especially when they ask you to do something you're not familiar with.

Desktop ALERT: How to report fraud emails Updated: Thursday, March 9, 2017 - 10:36

Please be cautious of scams and possible phishing attempts. If you are unsure about an email, it's best not to click any links or open any attachments. Feel free to call or email us with questions. We will be able to help determine if it's a threat or not. If you are going to send an email to us about a specific email in question, please "Forward as an Attachment" (done by going using the "More" button next to the normal reply/forward section of outlook). This allows us to trace where the email came from and determine what systems are compromised.