In support of departments and users that are part of Administration & Finance, Human Resources, Student Affairs & Campus Life, the Fine Arts Center, and the campus HIPAA covered components; A&F Information Technology (AFIT) provides User & Application Support, Device Management, Compliance & Security Oversight, Web Services, Reporting, Integration Services, Data Analytics, IT Procurement Life Cycle Support, and IT Service Management. AFIT also is the Amherst Campus helpdesk for UMass System Wide Applications including: HR Direct, PeopleSoft Finance, Buyways and Summit.

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Concur Outage

Updated: Monday, Mar 4, 2024 8:54 am

There is currently a Concur Outage.  Concur is aware, and their Incident Response Team is continuing to invesitgate and work on a fix. 

Upcoming downtime for several university applications

Updated: Thursday, Feb 29, 2024 1:16 pm
  • From Saturday, March 16, 2024, 12:01 a.m. to Sunday, March 17, 2024, 12:00 p.m., several applications will be unavailable during a data migration. Impacted services include HR Direct, PeopleSoft, Finance, Summit, and others. For more information please go here.
  • From March 15 9pm to March 17 12pm Buyways will be unavailable during an upgrade.

Planned Maintenance on the infrastructure supporting our Shared Services production applications

Updated: Friday, Dec 1, 2023 4:50 pm

WHAT: To maintain system integrity, UITS will be performing maintenance on the production and databases located in the Shared Services Production Data Center.

WHEN: Sunday, December 3, 2023, 4:00 a.m. to Noon

IMPACT: UMass Shared Production and Non-Production Services, including Summit, HR Direct, Finance, Effort Certification, and integration points will be unavailable during this window.

Please visit our UMass Shared Services status page for further information on the maintenance event and to subscribe to outage alerts via email and/or SMS

Eduroam Issues for AFIT Managed Devices

Updated: Friday, Oct 13, 2023 2:19 pm

You may have recently noticed some issues with Eduroam on your Umass managed cell phone or tablet. There was an issue recently that lead to the deletion of the Eduroam profile on those devices. Unfortunately, this means you will need to re-add Eduroam to your cell phones and tablets.

You may find this article helpful, but as always we can help you in person if you visit us in 115 Whitmore.

... read more Eduroam Issues for AFIT Managed Devices