UMass Sesquicentennial UMass Amherst


Welcome to A&F Administrative Systems.  Our goal is to provide A&F staff with the systems, software, and training that's needed to do your jobs with excellence.  Please use the menu above to navigate our application and desktop support areas.  Should you need further assistance, please refer to the contact information to the right.  Our office will be happy to assist you.

Alerts & Notices

General Fraudulent Email regarding wire transfers pretending to be VC of A&F


Please be aware of any suspicious email. The following is just of the recent fraudulent messages that is targeting the UMASS community.

A colleague received the following message:

From: James Sheehan
Reply-To: "**********.com"
Date: Monday, July 13, 2015 at 09:43
To: Robert Liebowitz
Subject: Request

Hi **********,

Please i will need you to take care of a financial obligation for me today.

What are the required information needed for you to process an Outgoing

Bank Wire/ACH Transfer?


James Sheehan

Vice Chancellor for Administration and Finan

This is clearly a fake email but anyone could make the mistake in a rush to reply to it with personal information. If you think you are a target of these attacks please contact the helpdesk with any concerns, and forward the email as an attachment to our support address of

General Umass Information Technology - Planned Outage: Network Modernization

Umass IT is doing a datacenter upgrade which will cause some brief disruption on the planned date. All systems should be functioning by Monday morning. If you have any problems with the services on or after Monday the 13th, please contact your helpdesk for further support.

The date for this work has now been firmed up for Saturday, July 18, 2015, starting at 6:00 a.m.

Disruptions may occure in the following areas:

  • Active Directory (Windows Authentication)
  • Email, Calendar, and Mailing Lists (Exchange and UMail)
  • Authentication Services
  • DNS and IP management
  • Umass websites
  • ImageNow
  • Micros
  • Timetracker
  • Titanium
  • Tririga
  • WebNow
  • Wireless
  • VPN

Again, these services will only be disrupted during off hours and only for a short time. There should be no changes that affect the performance of the systems. If you have any concerns or questions please contact User Support Services.

User Support Services

Ph: (413) 545-1956

Desktop ALERT: Phishing email with subject: Email Validation!

IT Services notified us of the following alert:

We are seeing a lot of activity on a phishing email the was sent to students and staff today with the subject of “Email Validation!". Take a moment to warn people in your departments that it is a scam and that they should not reply to the messages. We will be sending an all-campus email warning people about it soon.

A news item with details and a copy of the phishing message can be found in the “Recent News” section of the IT website.

Jacob M. Cunningham

Please be cautious of scams and possible phising attempts. If you are unsure about an email, its best not to click any links or open any attachments. Feel free to call or email us with questions. We will be able to help determine if its a threat or not. If you are going to send an email about an email, please "Forward as an Attachment" (done by going using the "More" button next to the normal reply/forward section of outlook).