If you want to accept credit cards
For questions, further information and to get authorization to accept credit cards, email @email or contact one of the staff listed to the right.
If you no longer accept credit cards
If you have decided to no longer accept credit cards, please email Patty Roper by March 2025. If you have already informed us and you have a terminal, the terminal must be returned to Patty at 150 Whitmore by March 2025. Please email ahead to make sure someone will be available to accept and lock up the terminal.
Payment Gateways
You must use one of the University’s payment gateways: Cybersource, Authorize.net, PayPal. These gateways must use a merchant id from a University processor: WorldPay or PayPal.
If you have a gateway that is not listed but can use one of our processors, please reach out to the Ecommerce manager before committing to its use.
If you would like a stand alone terminal to process in person credit card payments, there are both wired (analog phone line) and wireless options.
See UMass Office of the President Treasurer: Cash Management for more information.
If you suspect a breach of card data
If you suspect a breach of card data and/or any unauthorized access to card data or systems involved in processing card data (including physical tampering), a virus or other sign of compromise on a system involved in processing card, any social engineering attempts that could affect card processing and/or data, or lost or stolen devices related to card processing, use these contacts: