The Physical Plant is responsible for the custodial, grounds, utilities, building maintenance and repair services for all academic and administrative facilities building alterations, sustainability, event planning, moving services, pest control, waste management and recycling, snow and ice removal, asbestos removal, key coring and duplication, and Dig Safe permits.
How to get access (key or UCard) to buildings or rooms
If you need new or replacement keys for department members, fill out the key request form on-line by hitting the Key Request button on the Service & Space Request page of the Facilities & Campus Services website. The Department Head must authorize any key request.
For UCard access, if the building is UCard ready and you need a UCard, go to the UCard website for information on how to get one. The Department Head must authorize any access authorization. To convert a building to card access, the Department Head should contact the Facilities Solutions Center at (413) 545-6401.
How to make a campus event request
Do you want to host an event in one of the campus buildings or on campus grounds? Submit a Campus Event Request to Physical Plant. The form is found on-line on the Service & Space Request page of the Facilities & Campus Services website.
How to make a vehicle access request
Do you need to arrange temporary vehicle access to a restricted (“pedestrian-only”) area of campus? Submit a Vehicle Access Request to Physical Plant. The form is found on-line on the Service & Space Request page of the Facilities & Campus Services website.
How to make a Dig Safe request
Any time ground is to be broken on campus, a Dig Safe permit is required. This runs the gamut from major construction to simply putting up tents and signs, and is mandated by Massachusetts law in order to ensure the protection of underground utilities like electric & fiber-optic conduit, telecom & television lines, water, and steam & sewer lines. Before digging, submit a Dig Safe Request to Physical Plant. The form is found on-line on the Service & Space Request page of the Facilities & Campus Services website.
How to make an equipment disposal request
Do you have an old computer, monitor, or telephone you’d like to dispose of? To avoid potentially toxic materials from entering the waste stream, submit an Equipment Disposal Request to Physical Plant. The form is found on-line on the Service & Space Request page of the Facilities & Campus Services website.
How to support campus sustainability
Want to know what your department can do to reduce energy use, begin a recycling program, or establish a greenscape? Learn more about Physical Plant’s sustainability initiative at the Sustainable UMass website.
Requirements for Erecting a Tent on Campus
Anyone wishing to erect a tent covering an area greater than 400 sq. ft. must obtain a permit per the MA State Building Code and complete an online Land Use Request. Tents must also meet Massachusetts Fire Prevention Regulations. The requestor is responsible for completing the application and application fee, and returning the application to EH&S for processing. Both the instructions for completing the application permit and the permit itself are accessible from the EH&S website.
How to track and dispose of University equipment
All University property must be properly disposed following University regulations for surplus property. The Property Office (545-0700) must be notified before any equipment purchased with sponsored funds is transferred to another institution.