The University of Massachusetts Amherst

A&F Information Technology

In support of A&F, Human Resources and Student Affairs, A&F Information Technology (AFIT) oversees and coordinates the development, implementation, and utilization of computer system technologies and the PeopleSoft Human Resources and Finance modules, Buyways and Summit on the campus.

A&F Information Technology Website


Auxiliary Enterprises

The Mission Statement of UMass Auxiliary Enterprises is to enhance the quality of life of the University community, while expanding resources for the University’s financial stability and growth. Our award-winning services support the academic and extracurricular goals of the University and set the global standard for auxiliary services in higher education.

Auxiliary Enterprises plays a vital role in the University’s pursuit of excellence by providing essential services to the student body, while contributing to the enhancement and quality of life of the University community.  Such services support the education of the student population and promote the University throughout the local, national, and international communities.  In order to best achieve its purpose, Auxiliary Enterprises is comprised into distinct departments: Campus Center/Student Union Complex, University Conference Services, Residential and Retail Dining Services (UMass Dining), UMass Five Campus Licensing Program, University Club, Vending and Support Services.

Auxiliary Enterprises Website


Budget Office

The Budget office is responsible for the stewardship and oversight of unrestricted funds and assists in the budgeting of plant funds and restricted state appropriations.

Budget Office Website

whitmore building

Bursar's Office

The Bursar provides for student billing and payment system and provides banking and cash management services.

Bursar Office Website


Campus Planning

To purpose of Campus Planning is to support the overall mission of the University of Massachusetts by guiding the physical development of its flagship campus through the creation, maintenance and administration of a campus master planning process. This is accomplished through communication and collaboration with the campus community supported by the use of dynamic and innovative planning processes and tools to produce creative, comprehensive and feasible solutions.

Campus Planning Website

map drawing

Controller's Office

The Controller's Office provides financial reporting and accounting for all campus activities, coordinates all on-campus audits, processes vendor payments and travel reimbursements, manages grants reporting and billing, and maintains property and equipment inventory. Controller Office areas include: Accounts PayableGeneral AccountingResearch AccountingProperty OfficeTravel and Procard Audit.

Controller's Office Website


Design & Construction Management

Design and Construction Management team is comprised of a group of professional Civil, Mechanical, Electrical Engineers as well as Registered Architects responsible for the design, project management and construction of our Campus Built environment. These projects generally consist of all renovations, facility renewals, new buildings and large site & infrastructure on campus and support of the Campus Community by providing in-house design and management for our Campus Small Projects Group which are fast tracked, cost effective and nimble to the Client’s needs. The DCM professionals interact with all departments across our Campus maintaining a level of execution and professionalism in the delivery of projects that meet their schedule and cost.

DCM Website

campus building

Environmental Health & Safety

The Environmental Health & Safety Department provides Fire Safety, Radiation Safety, Biological Safety, Chemical Safety, Environmental Health, Environmental Management and Emergency Preparedness/Business Continuity services and programs to the campus community.

EHS Website

ems people

FCS Business Services

Facilities & Campus Services (FCS) Business Services provides a variety of functions to Campus Planning, Design & Construction Management, Physical Plant, Operational Services, and Transportation Services to allow those areas to support the broader University community. The team is responsible for procuring materials and services in compliance with university and state laws; maintaining contracts; accounts payable; labor and material recharge; operating and utilities budgeting and analysis; and capital planning.

Business Services

campus fall

FCS Operational Services

Facilities & Campus Services (FCS) Operational Services provides broad range of centralized functions for Facilities & Campus Services including the 24/7 Facilities Service Center, Customer Service, Work Management, Mail, Opscan and Distribution Services, Residential Services and Communications.

Operational Services


Mullins Center

The Mullins Center provides athletic, meeting, and entertainment facilities and services. It also offers racquetball and ice skating.

Mullins Center Website

mullins center logo

Physical Plant

The Physical Plant is responsible for the custodial, grounds, utilities, building maintenance and repair services for all academic and administrative facilities building alterations, sustainability, event planning, moving services, pest control, waste management and recycling, snow and ice removal, asbestos removal, key coring and duplication, and Dig Safe permits.

Physical Plant Website

hardhat workers

Transportation Services

Transportation Services provides bus and van service to the University/Five College communities, Special Transportation Services, on-call and reservation service for passengers with both temporary and permanent disabilities, and parking services.

Transportation Services Website


UCard Office

The UCard Office manages and supports the campus one card (UCard) program; issues new and replacement student and employee UCards (official campus identification cards); manages the UCard debit program used extensively both on and off campus; and provides other photo and card services, including passport photos, license photos, and various types of departmental badges.

UCard Office Website

UCard Office

University Health Services

University Health Services (UHS) provides comprehensive accredited ambulatory health care center with a focus on student health. Current faculty and staff are eligible for care. UHS is not a hospital and does not have an emergency department. In a life-threatening emergency, call 911 for ambulance transportation to a hospital. University Health Services can be reached at (413) 577-5000. It is open Monday-Friday 8:00-5:00 and has abbreviated hours during the weekend and intersession/summer periods. The Walk-In Clinic is open from 8:00 am to 8:00 pm Monday to Friday.

UHS Website

student getting vaccinated