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Support for Students

UMass Amherst has plenty of resources to help you adjust to college, succeed here, and achieve your goals, no matter what types of assistance you need.

General Support Services

The Dean of Students Office (DOS) is a key place to go if you run into some sort of trouble at UMass Amherst. They are there to help you negotiate the bureaucracy of the campus (a very important skill to master) and to help you resolve university-related problems. The Dean of Students and the staff in the office can answer your questions, advocate on your behalf, or point you and your family in the right direction to get problems solved.

The Ombuds Office helps to make sure that everyone on campus gets treated fairly. They assist in resolving conflicts with instructors or campus offices, and they also serve as advocates, making recommendations for changes in UMass Amherst’s rules, regulations, policies, and procedures.

Academic Resources

English as a Second Language

This program helps assure the academic success of UMass Amherst students who are not native English speakers.

Learning Resource Center

Tutoring, workshops on learning skills, supplemental instruction, and assistance with research and taking notes—the Learning Resource Center will help you hone those necessary academic skills.

International Programs Office

International students receive extensive assistance with all aspects of college life through the International Programs Office.

Student-Athlete Services

Student-Athlete Services works to ensure the academic success of UMass Amherst’s intercollegiate athletes.

Undergraduate Advising and Learning Communities

You’ll work with academic advisors throughout your college career, from choosing a major to completing graduation requirements.

Writing Center

Once you get to UMass Amherst and start writing papers, you’ll be glad the Writing Center exists. Their tutors provide free one-on-one assistance and can work with you at any stage of the writing process and on a wide range of genres.

Career Services

It’s never too early to start thinking about your career.  The staff at the Career Services Office can help you plan for your future as early as your first year on campus.

Counseling Services

Center for Counseling and Psychological Health (CCPH)

University Health Services's Center for Counseling and Psychological Health offers a number of services to help students live a healthy, balanced life at UMass Amherst.

Disability Services

Disability Services has extensive resources and support to make sure that a UMass Amherst education is accessible to everyone.

Assistive Technologies Center (ATC)

The ATC is available to any student with an ADA-defined disability who requires assistance with services such as retrieval of materials from the stacks, photocopying, large print user guides, scanning assistance, screen readers, text enhancements, and text enlargers. They offer book readers, scanners, computers with speech synthesizers, text recognition software, and much more.

Library Support

UMass Amherst libraries provide services to make their resources accessible to all students.

Multicultural Centers

Center for Multicultural Advancement & Student Success (CMASS)

Whether you're looking for peer mentoring, social connection, exposure to national student leadership conferences, help navigating offices of the Bursar, Registrar or Financial Aid, or more - CMASS is here to ensure that you have the resources to thrive in an inclusive and multicultural environment during your time at the university.

Cultural Centers

Our cultural centers are places where you come to learn about or where you bring your unique and distinctive traditions to our campus community.

Everywoman's Center

The Everywoman’s Center is a multicultural center that serves the very diverse cultural and linguistic populations at UMass Amherst. Their programs include information and referral on a variety of issues and concerns; 24-hour rape crisis service; counseling; support groups; training and community organization on issues of violence against women; as well as advocacy and cultural, educational, and social programs for women of color.

Veteran Services

Our Veteran Services Office assists veterans, guardsmen, and reservists both in their transition to being UMass Amherst students and also provides them with student support services during their academic careers.