Appointment Policies

If you need to reschedule or cancel an appointment,
kindly let us know so that we can see others. If you have to cancel, please do so no later than 2 hours before your scheduled appointment in order not to affect your appointment privileges.

To delete your appointment:

  • Log in at http://umass.mywconline.com/index.php and select your appointment. A new window will open.
  • Check the "Delete this reservation?" box at the bottom of the page.
  • Select “Save changes.”

    We hope to see you back again soon!

    Those who miss an appointment and do not show up are marked "no-shows."  
    If you accidentally miss one appointment, we'll send you a reminder of our
    policies.  Those with two no-shows in one semester will forfeit appointment
    privileges during that same semester.  However, you can walk into the Writing
    Center to see if we have an available tutor.

    Those who arrive ten or more minutes late for an appointment

    may be marked as a no-show if another writer is waiting to see your tutor.

    Writers are limited to a maximum of two appointments per week.  
    There are two main reasons for this limit.  First, we'd like you to have time to develop the writing strategies that you discussed with your tutor, so it's good to have a
    little cushion between appointments.  Second, we wish there were more of us, but
    unfortunately, we can only staff 4-5 tutors per hour.  The appointment limit is
    therefore two tutorial sessions per week.  That said, you can try your luck and
    drop into the Writing Center during our open hours; if a tutor is available,
    then we'd be happy to see you.

    Make an Appointment

  • Spring 2014 Hours
    Sunday 2pm - 6pm
    Monday 10am - 9pm
    Tuesday 10am - 9pm
    Wednesday 10am - 9pm
    Thursday 10am - 6pm
    Friday 10am - 2pm

    We are located in the northwest corner of the W.E.B. DuBois Library's Learning Commons.