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Emergency Telephone and Escort Service Info

UMass Escort Service

The Escort Service at UMass is designed to provide safe, dependable and courteous campus travel for students, faculty, staff and guests of the community. Anyone going to or coming from University property (no off-campus operations) is eligible for the escort service.

Service is available during the semester, from 5:00 p.m. to 3:00 a.m., seven days a week and on a limited basis after 3 a.m. and during semester break.

There are three types of escort service:

Walking - during hours of operation, properly trained student security staff, equipped with radio communication, security hat, and a security ID badge will serve as escorts.

Support - a vehicle that travels to the outer parking areas, North Village and Lincoln Apartments. Call 545-2123 to arrange for walking escorts on-campus, and for vehicle escorts to/from parking areas and University apartment complexes.

Fixed Route - Escort vehicles travel a fixed route on campus beginning at the SW Horseshoe and continuing every half hour until 2:00 a.m. See below for regular stops:

5:00 p.m.
5:02 p.m.
5:05 p.m.
5:07 p.m.
5:08 p.m.
5:09 p.m.
5:13 p.m.
5:14 p.m.
5:17 p.m.
5:30 p.m.
SW Horseshoe
Massachusetts Avenue Bus Stop
Blue Wall
Lot 43
Eastman Lane
Route begins again at SW Horseshoe


If there is emergency on campus, such as a sudden illness, a fire, a robbery, or an assault, find a yellow telephone box. Just press the emergency button and ask for help. Look for the blue lights and yellow boxes and get to know al of their 70 locations throughout campus. No dialing or conversation required, when the emergency button is pressed a police dispatcher is alerted and an officer is sent to that location.

Memorial Hall
Parking Lot 21
Parking Lot 44
Thatcher Way
Entrance to lot 63
Entrance to lot 65
Entrance to lot 40
Entrance to lot 71
Entrance to lot 62
CC parking garage (exit)
Stadium Road
Fraternity/Sorority Park
"E" Lot
Massachusetts Avenue
Athletic Field
Baker House
Brett House
Brooks House
Brown House
Butterfield House
Cance House (front)
Whitmore (front)
Cashin House
Chadbourne House
Coolidge Tower
Crabtree Tower
Crampton House
Dickinson House
Dwight House
Emerson House
Field House
Gorman House
Grayson House
Greenough House
Hamlin House
J. Adams Tower
J.Q. Adams Tower (east)
J.Q. Adams Tower (west)
James House
Johnson House
Kennedy Tower
Knowlton House
Leach House
Lewis House
Lyon House
Mackimmie House (main)
Mackimmie House (basement)
McNamara House
Melville House
Moore House
Nelson House
Patterson House (main)
Patterson House (basement
Pierpont House (main
Health Service
Prince House
Thatcher House
Thoreau House
Van Meter House
Washington Tower
Webster House
Wheeler House
Orchard Will Walkway
Student Union (s.side)
Robsham Visitor's Center
Bus Shelter near SOM Bldg.
Lincoln Apartments
Mullins Ctr (NW entry to arena)
Mullins Ctr (practice rink)
Mullins Ctr (loading dock)
N. Village Laundry
N. Village Mailboxes
Polymer Science Loading Dock

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