UMass Amherst is one of a select group of institutions conducting assessments on CDSJ. Among the
Doctoral Research Universities collecting CDSJ assessment information from faculty and/or staff over the
last decade are Pennsylvania State University (2000), Ohio State University (1999), University of Arizona
(2000), University of Michigan, and San Diego State University. Those collecting assessment information
from students include University of Maryland College Park (1995), North Carolina State University (2000),
and University of Washington (2000). The Higher Education Research Institute at the University of
California at Los Angeles has also conducted a national survey (2003) of faculty members' attitudes and
experiences that includes items relevant to CDSJ issues.
None of these assessments uses the same instruments, which is not surprising given that such assessments
rise out of local concerns and interests, just as does ours at UMass Amherst. And not all institutions
make their results publicly available. For these reasons, these assessments cannot be used for
benchmarking purposes. In fact, because survey items are worded differently, and in some cases the
populations were sampled differently, direct comparisons must be made with caution. Still, some of the
survey instruments address some of the same questions raised in our Employee Survey and the results can
provide a broader context for viewing the UMass Amherst findings. [See Appendix F: UMass Amherst Findings
in Broader Context.]
UMass Amherst employees appear to share a number of common experiences with employees at those
universities concerned enough with CDSJ issues to conduct assessments and make results available to the
public. These common experiences relate to findings in our report in the areas of Personnel Practices,
Work Environment, and Management Practices. For example, employees in Academic Affairs at UMass Amherst
are similar to employees at other research universities on perceptions of fairness of pay, quality of
relationships with co-workers, satisfaction with direct supervision, and overall job satisfaction.
Employees' experiences with harassment and unfair treatment based on race/ethnicity and gender also
appear similar in magnitude.
With respect to other central findings from the UMass Amherst assessment, however, no comparative
indicators emerge. That is, we find no comparable surveys that address employees' beliefs about the
importance of CDSJ issues to various components of the university mission, and to their own day-to-day
responsibilities (Goals and Values). We were also unable to find assessment information directly related
to classism within the employee ranks - the experiences of classified staff as compared to other
university employees appears to go unexplored at other campuses.
Other sources of comparative data exist for findings from the Personnel Policies and Teaching and
Learning sections. With respect to Personnel Policies, the larger demographic context is provided by the
availability and utilization data provided by the Equal Opportunity and Diversity Office (see pages 4-5).
Issues of Teaching and Learning are informed by results from the National Study of Student Engagement
(NSSE), which provides UMass Amherst with comparisons of students at other research universities. These
comparisons consistently show that UMass Amherst students report more opportunities for positive
interactions with others of a different race/ethnicity and a greater opportunity to learn about others of
a different race/ethnicity than students at other
Research Universities report.
In sum, while UMass Amherst appears similar to other institutions committed to looking at issues
of diversity on some selected aspects of the CDSJ assessment, these comparisons are suggestive at best,
given the substantial gaps in available comparative data. While we might wish for comprehensive and
directly comparable external benchmarks, the context-linked nature of such surveys makes that unlikely.
What is more important is internally derived benchmarks (that is, levels of improvement that we as
members of the campus community wish to see) that can serve as important tools for assessing our own
improvement in creating an inclusive and equitable learning, working, and living environment