Workplace Skills

Title Startsort icon For
Generations at Work Closed 2/11/14 UMass faculty, staff and the public
Basic Customer Service Skills Closed 2/13/14 UMass faculty, staff and the public Customer Service
Supervision Refresher/Preparing for the PMP Closed 2/20/14 UMass faculty, staff and the public Brown Bag Discussions
Managing Challenging Customers Closed 2/20/14 UMass faculty, staff and the public Customer Service
Multicultural Customer Service Closed 2/27/14 UMass faculty, staff and the public Customer Service
Introduction to Excel 2013 Closed 2/27/14 UMass faculty and staff Using Microsoft Excel 2013: Certificate Series
Conflict Basics Closed 2/28/14 UMass faculty, staff and the public Conflict Communication
Using Social Media Closed 3/5/14 UMass faculty and staff
Defining a Respectful Workplace Closed 3/6/14 UMass faculty, staff and the public Respectful Workplace
Basic Excel Tools Closed 3/6/14 UMass faculty and staff Using Microsoft Excel 2013: Certificate Series
Understanding Crucial Conversations Closed 3/7/14 UMass faculty, staff and the public Conflict Communication
More Excel Tools Closed 3/13/14 UMass faculty and staff Using Microsoft Excel 2013: Certificate Series
Staying Positive in the Workplace Closed 3/19/14 UMass faculty, staff and the public Brown Bag Discussions
Models of Conflict and Resolution Closed 3/27/14 UMass faculty, staff and the public Respectful Workplace
Diversity in the Workplace Closed 4/17/14 UMass faculty, staff and the public Brown Bag Discussions
Running Effective Meetings Open 4/22/14 UMass faculty, staff and the public
Time Management Open 5/1/14 UMass faculty, staff and the public
Workshop Title Startsort icon For
Becoming an Ally to LGBTQ Students - CANCELED Canceled 2/12/14 UMass faculty, staff and the public
Computer Security 101 - CANCELED Canceled 3/12/14 UMass faculty and staff
Impact of Inappropriate Behavior - CANCELED Canceled 3/13/14 UMass faculty, staff and the public
Playing Nice with Copyrights - CANCELED Canceled 3/21/14 UMass faculty and staff