Workplace Learning & Development

Promoting Employee and Organizational Growth and Development
(413) 545-1787

Toolkit

  • Human Resources Human Resources (HR) serves employees and managers with a primary role to: Help managers and supervisors build a sense of common interest and achieve department and University objectives Help employees build career...
  • Following is information and support resources particular to academic departments. Office of the Provost: Information on Academic Program Approval and Review, Personal Issues, MSP and Geo contract, including the Red Book which gives...
  • It is vital that supervisors and managers familarize themselves with the union contract that applies to their employees. When in doubt or have questions: Call Labor Relations (except for MSP and GEO). See...
  • There are many policies and procedures that supervisors and managers need to learn. Which ones depend on your position, responsibilities, context, and the type of employees you supervise. Utilize your supervisor and personnel staff in your area as guides to the policies and procedures to learn to...
  • Please visit Workplace Learning & Development's: New Supervisor Orientation Program Supervisory Leadership...