Conflict Basics

Start Date: 
Fri, February 28, 2014
End Date: 
Fri, February 28, 2014
Time: 
1 -4pm
Location: 
Campus Center
Room: 
803
Available To: 
UMass faculty, staff and the public
Category: 
Description:

Define conflict and identify language that can cause conflict. Examine and practice effective communication skills.