UMass Sesquicentennial

Certificate Series Sessions

A Certificate Series consists of workshops that are designed to offer you an in-depth study of a particular skill area.  You may participate in one or all workshops, but participants who complete all of the workshops that make up the series are awarded a Certificate of Completion.

A Certificate of Completion recognizes your commitment to professional development and is an important accomplishment towards your lateral and upward mobility. To receive a certificate for a multiple workshop certificate series, you must take each workshop in sequence. You do not necessarily need to complete the series in one semester, but you must take each workshop in sequence.

These series are offered each fall and spring semesters.  

  • Customer Service Certificate Series

    Series Type: 
    Certificate Series

    UMass employees play an integral role in the success and reputation of this institution.  Every interaction with customers is an opportunity to support the mission and goals of this campus.  This series provides learning opportunities to understand and practice skills, and create processes that support excellence in customer service in this diverse and changing world.

  • Diversity Matters: Certificate Series

    Series Type: 
    Certificate Series

    Learn how each of us contributes to, and has a role in, creating the diversity of our campus community and a responsibility to help maintain a harassment and discrimination-free workplace.

  • DreamWeaver For UMass Websites: Certificate Series

    Series Type: 
    Certificate Series

    Adobe Dreamweaver is a state-of-the-art application for web development. This series will discuss how to maintain your existing UMass websites and how to create new ones, using Dreamweaver functionality, to make it as easy as possible. Those who attend all three consecutive sessions will be entitled to one hour of free follow-up consultation after the last session. You determine the content!

  • Financial Transactions: Certificate Series

    Series Type: 
    Certificate Series

    Core training on policies and procedures related to effectively completing campus financial transactions.

  • Supervisory Leadership Development Program (SLDP): Certificate Series

    Series Type: 
    Certificate Series

    This certificate program offers in-depth learning for supervisors and managers who seek to establish or enhance the broad range of knowledge, skills, and abilities required for effective supervision.  The program covers topics such as performance management, dealing with employee conflicts, organizing and delegating work, and implementing campus policies.  Organized around four compentencies of managing self, others, the work, and the system, the course offers both new and seasoned supervisors an opportunity to learn collaboratively with supervisors from across campus.

    Please note:  Individual sessions in this course cannot be taken separately.

  • Travel Payment Processing: Certificate Workshop

    Series Type: 
    Certificate Series

    Planning and paying for University travel, including policies and procedures, processing travel payments, and understanding PeopleSoft travel-expense reports.

    You only need to attend one Travel Payment Processing workshop for this certificate. 

      Workshops in this series:

    1. Travel Payment Processing - Jun

      Start Date: 
      Wed, June 12, 2013
      End Date: 
      Wed, June 12, 2013
      Time: 
      9:30am - 11:30am
      Location: 
      Goodell Building
      Room: 
      407
      Available To: 
      UMass faculty and staff
      Related Series: 
      Travel Payment Processing: Certificate Workshop
      Instructor: 
      Amy Mathieu
      Category: 
      Working At UMass
      Description:

      Planning and paying for University travel, including policies and procedures, processing travel payments, and understanding PeopleSoft travel-expense reports.

    2. Travel Payment Processing - Jul

      Start Date: 
      Wed, July 10, 2013
      End Date: 
      Wed, July 10, 2013
      Time: 
      9:30am - 11:30am
      Location: 
      Goodell Building
      Room: 
      407
      Available To: 
      UMass faculty and staff
      Related Series: 
      Travel Payment Processing: Certificate Workshop
      Instructor: 
      Amy Mathieu
      Category: 
      Working At UMass
      Description:

      Planning and paying for University travel, including policies and procedures, processing travel payments, and understanding PeopleSoft travel-expense reports.

    3. Travel Payment Processing - Aug

      Start Date: 
      Wed, August 14, 2013
      End Date: 
      Wed, August 14, 2013
      Time: 
      9:30am - 11:30am
      Location: 
      Goodell Building
      Room: 
      407
      Available To: 
      UMass faculty and staff
      Related Series: 
      Travel Payment Processing: Certificate Workshop
      Instructor: 
      Amy Mathieu
      Category: 
      Working At UMass
      Description:

      Planning and paying for University travel, including policies and procedures, processing travel payments, and understanding PeopleSoft travel-expense reports.

  • University Budgeting: Certificate Series

    Series Type: 
    Certificate Series

    This Budget Office workshop series covers essential budgeting skills and responsibilities, including campus practices for creating and monitoring a budget.

  • Using Microsoft Excel 2010: Certificate Series

    Series Type: 
    Certificate Series

    Microsoft Excel 2010 is about more than crunching numbers!  Learn what it can do and how best to use it. 

    Pre-requisites:  Ability to use a Windows computer (including the mouse and keyboard), to create a new document, open an existing document, and save a document. 

    Those who attend all three workshops will be entitled to one free hour of follow-up consultation after the last workshop.

  • Using Microsoft Word 2010: Certificate Series

    Series Type: 
    Certificate Series

    Struggling with Word 2010 can be frustrating; knowing how to use Microsoft Word 2010 effectively can make work productive and successful.  People, who have been using Word for some time, may find switching to the new version challenging.  Learn how to edit text efficiently, format documents consistently, and create mailing lists, flyers or newsletters.

    Pre-requistes:  Ability to use a Windows computer (including the mouse and keyboard), to create a new document, open an existing document, and save a document.

    Sessions may be taken as individual workshops. Those who attend all three sessions will be entitled to one free hour of follow-up consultation after the last workshop.  You determine the content!